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Tracy Noren
Customer Service Specialist at Balfour Yearbooks
Customer service expert with 15 years of experience driving sales growth and delivering high customer satisfaction.
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Location
Verona, New Jersey, United States, US
Skills
- Customer Service
- Publishing
- Project Management
- Account Management
- Photoshop
- Show all
Bio
Generated by
Topline AI
Tracy Noren is a seasoned customer service professional with 15 years of experience in managing customer relationships, providing technical support, and driving sales growth. She has a strong background in publishing and project management, with expertise in Microsoft Office and Adobe Photoshop. Tracy has built long-term customer relationships and consistently delivers high levels of customer satisfaction.
Tracy holds a Bachelor's degree in Business Administration from The University of Texas at El Paso.
Experience
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Balfour Yearbooks
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Dallas, Texas (Remote)
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Customer Service Specialist
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Jul 2009 - Present
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Dallas, Texas (Remote)
-Manage over 400 customer accounts throughout the preparation, printing and publishing process.-Provide customer service and technical support to yearbook advisers and their staffs.-Build and maintain relationships with sales representatives and customers.-Renew contracts with current customers.-Sign new business with prospective customers.
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Education
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The University of Texas at El Paso
Bachelor's degree, Business Administration/Fin
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Business Services”
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