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Tracy Kaltman-Ahmed is a seasoned hospitality professional with extensive experience in sales, marketing, and revenue analysis. She has held various director-level positions in top hotels and resorts, including The Rand Tower Hotel, OTO Development, Hilton, and Embassy Suites by Hilton –Washington, DC. – Convention Center. Tracy is proficient in multiple languages, including German, French, and Italian, and has a strong background in leadership, customer satisfaction, and yield management.

Credentials

  • Creating Great First Impressions
    LinkedIn
    Mar, 2022
    - May, 2026

Experience

    • Director of Sales and Marketing
      • Sep 2023 - Present
      • Minneapolis, Minnesota, United States

  • OTO Development
    • Palo Alto, California, United States
    • Area Director of Sales & Marketing
      • Sep 2022 - Sep 2023
      • Palo Alto, California, United States

      Area Director of Sales & Marketing for a Hyatt and Hilton hotel located in Palo Alto and Mountain View, CA and owned by OTO Development

  • Hilton
    • Washington, District of Columbia, United States
    • Complex Director of Sales & Marketing, Embassy Suites DC Convention Center & Hilton Capitol Hill
      • Jan 2021 - Jul 2022
      • Washington, District of Columbia, United States

    • Director of Sales and Marketing
      • Jul 2019 - Jan 2021
      • Washington D.C.

    • Director of Sales & Marketing
      • Jun 2018 - Apr 2019
      • College Park, MD

      Hired to lead the sales, catering and conference services team at this brand new hotel opened in September of 2017. The hotel which recently received it's AAA Four Diamond designation and is Gold LEED Certified boasts 45,000 square feet of exceptional meeting space including 4 ballrooms, 5 restaurant options, an executive level, indoor pool, extensive fitness center, Red Door Spa and Salon and 297 stunning guest rooms which includes 29 signature suites. Not to mention 850 covered parking spaces. Located directly across the street from the University of Maryland's front gates.

    • Consultant
      • Nov 2017 - Jun 2018

      • Retained by the President of the company which specializes in asset maximization to primarily focus on the sales and marketing of a new residential lifestyle corporate housing project located in Washington, DC. • Selling efforts focused on government, military, think tanks, entertainment, law firms and embassies to uncover leases from 30 to 365 days. • Work on site and remote to uncover new business never preciously solicited.• Other clients include; the Jefferson Hotel, Washington, DC, Montage Palmetto Bluff, Four Seasons Orlando, Perry Lane Savannah, Luxury Collection Hotel currently being built, The Gregory, NY and the Renwick, NY• Client focus is on website audits, TripAdvisor response and ranking, Social Media, Marketing, Sales and Public Relations.

    • Director of Sales and Marketing
      • Sep 2015 - Oct 2017
      • Tucson, Arizona Area

      • Recruited for this position after ownership and management company change and charged with re-positioning, re-staffing and creating a unique selling proposition for this resort undergoing a long overdue renovation.• Responsible for all group sales, catering, business travel sales, event management, marketing manager and director of activities and adventure for this property with over 150,000 square feet of indoor and outdoor meeting space and 428 guest rooms and casitas. • Responsible for ensuring that all employees understand our “Uniquely Southwest” vision and can represent that story to our guests. • Successful addition and implementation of the El Con Kids Club, new resort programming, new photography, re-opening of the stables, enhanced spa offerings, new vanity website and a unique “app” for our in house guests to download upon arrival which can push out messages and specials.• Hired and retained a Public Relations firm in 2016 that has been highly successful in enhancing our media presence, hosting media fams and assisting in our re-positioning process.• Increased group and BT ADR over $20.00 from 2015 to 2016 and an additional $20.00 for 2017 YTD.• Successfully executed our first Passover buyout in 10 years bringing in over 2 million dollars in revenue over a ten day period.• May 2017 YTD the resorts total revenue is $800,000 over STLY and $1,800,000 over 2 years ago.• Promoted Director of Catering and Director of Events from within and have hired some of the best talent in the market for group, BT and catering positions.

    • Director of Sales and Marketing
      • Jul 2013 - Aug 2015
      • Greater Atlanta Area

      Currently tasked with all aspects of sales and marketing as related to our multi-million dollar renovation. Lead a team of 10 sales and catering managers focused on exceeding goals and owner expectations. Re-positioned group rates in 2014 and Negotiated accounts for 2015. Redeployed team to further grow our group business and cater to team strengths.

    • Area Director of Sales & Marketing
      • Sep 2007 - Jun 2013

    • Director of Sales & Marketing
      • Apr 2005 - Sep 2007

    • Director of Sales & Marketing
      • May 2003 - Apr 2005

      Oversaw sales, marketing, catering and revenue management of this 4 star/4 diamond luxury hotel.

    • Director of Marketing
      • Sep 2001 - May 2003

      Supervised a staff of 7 sales managers, regional revenue manager, reservations manager and 6 reservationists.

    • Director of Sales & Marketing
      • Nov 1997 - Aug 2001

    • Director of Sales & Marketing
      • 1994 - 1996

    • Regional Director of Sales & Marketing
      • Dec 1991 - Apr 1994

      Responsible for the oversight of 14 hotels from North Carolina to Reading, PA.

    • Assistant to the Senior VP Marketing
      • 1983 - 1986

Education

  • New England Conservatory of Music
    Bachelor of Music, Performance Voice, Music

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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