Bio
Experience
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Ronald McDonald House Charities Tampa Bay
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Tampa, Florida, United States
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Family Program Coordinator
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Apr 2024 - Present
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Tampa, Florida, United States
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Believe In Tomorrow Children's Foundation
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Baltimore, Maryland Area
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Resident Manager, The Children's House at Johns Hopkins
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May 2017 - May 2024
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Baltimore, Maryland Area
Accountable for evening/overnight management of the 15-bedroom facility which includes guest services, supervision of evening volunteers, house maintenance, and on-call dutiesResponsible for evening admission and orientation of families to The Children’s HouseInterview, hire, and train new Weeken...
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Ronald McDonald House Charities of the Piedmont...
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Winston-Salem, NC
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Guest Services Manager
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Apr 2011 - May 2017
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Winston-Salem, NC
Coordinate admissions of families to the House, approximately 800 annuallySupervise operations and maintenance for 35-bedroom facility with Director of House Operations Solely manage facility and guest relations while on duty in eveningsAssist with development and implementation of new House poli...
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Family Heritage Life Insurance Company of America
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Joplin, Missouri, United States
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Licensed Independent Insurance Agent
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Jan 2011 - Apr 2011
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Joplin, Missouri, United States
Educated families and small businesses about supplemental cancer insuranceAdvised clients on policy purchases
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Scholastic Book Clubs Inc
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Neosho, Missouri
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Customer Assist/Orderline Representative
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Aug 2006 - Oct 2010
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Neosho, Missouri
Established consistent vendor relationship with 1,800+ educational facilities, annuallyCollaborated with teachers and principals to provide learning solutions through Scholastic materialsResolved issues with customer's book ordersPlaced 8,000+ book orders for schools, annually
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Substitute Teacher/Interim Secretary
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Sep 1998 - May 2007
Designed and implemented lesson plans for various grades, for short-term and long-term assignmentsPartnered with principal and teachers on setting organizational education goalsAssisted with parent communication, addressing various school policies and inclement weather issues
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Volunteer Coordinator
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Aug 1999 - May 2000
Recruited, scheduled, managed, evaluated, and supported volunteers for 15+ classroomsCollaborated with teachers and 30+ parent volunteers in meeting classroom needsEstablished volunteer program marketing materials and communications
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The Ronald McDonald House of The Four States
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Joplin, Missouri Area
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Interim Program Assistant
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Oct 2006 - Dec 2006
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Joplin, Missouri Area
Assisted Interim House Manager with the day-to-day operations of the 10-bedroom facilityCoordinated family admissions, supported guest relations, directed volunteers and daily office tasks
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C & T Grocery
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Fairview, Missouri
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Owner/Manager
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Jul 1995 - May 2000
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Fairview, Missouri
Hired, trained, and managed five employees as business owner Established product inventory system and completed necessary food ordersSolely managed facility 80% of timeManaged accounts, company budget, and recordkeeping
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Education
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2013 - 2015University of Phoenix
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1985 - 1989Missouri Southern State University
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Salem College
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2009 - 2010At-Home Professions
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2006 - 2008Institute of Children's Literature
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