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Tracy Burns

Merchandising Analyst at Under Armour
Intro Book
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Location
Baltimore, Maryland, United States, US
Skills
  • Product Descriptions
  • Exchanges
  • Powerpoint
  • Sap
  • Art
  • Show all
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Bio

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Hi, I'm Tracy Burns, based in the US. I hold a B.S. in Art with a focus on Photography from Towson University, where I financed 100% of my college expenses. With over three years of experience at Under Armour, I've honed my skills in product descriptions, merchandising analysis, and managing product photography. My background includes roles as a Merchandising Analyst and Product Data Specialist, where I utilized tools like Omniture and SAP to enhance website conversion and product visibility. I am proficient in overseeing product selection and maintaining strong relationships with photographers. Additionally, I have a solid foundation in retail management and customer service, which has equipped me with extensive product knowledge and the ability to handle exchanges and expenses efficiently.

Experience

  • Under Armour
    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Merchandising Analyst
      • Dec 2009 - Mar 2012

      • Run reports in Omniture to improve website conversion and merchandizing of collections• Utilize weekly reports to analyze products and collections to help improve merchandizing on the web and weekly emails• Assist with monthly website refreshes by selecting products and stories to feature• Manage the relationship with the photographers and all website photography• Create photo shoot plans which entails choosing models, poses and stylizing the products, as well as attending the photo shoot to ensure the product is stylized correctly on models• Manage the process of the product videos, from picking products/models to the editing to loading them up on the site.

    • Merchandising Analyst
      • Nov 2009 - 2012

      Run reports in Omniture to improve website conversion and merchandizing of collectionsUtilize weekly reports to analyze products and collections to help improve merchandizing on the web and weekly emailsAssist with monthly website refreshes by selecting products and stories to featureManage the relationship with the photographers and all website photographyCreate photo shoot plans which entails choosing models, poses and stylizing the products, as well as attending the photo shoot to ensure the product is stylized correctly on modelsManage the process of the product videos, from picking products/models to the editing to loading them up on the site.

    • Product Data Specialist
      • Mar 2009 - Dec 2009

  • Global Direct
    • Website Assistant / Product Data Specialist
      • Sep 2008 - Nov 2009

      Managed Product Photography for the website, which included ordering salesman samples, and detailing colorway lists for the photographersEnsured the product images return were up to Under Armour standards, which entailed making sure the products, fit the models correctly and that the product colors were accurate Accountable for uploading photos through internal server for different accounts usageProvided product descriptions and metadata for all products shown on the websiteAssisted merchandising team with image mapping and organizing collections; Answer phone calls in a professional mannerProcess phone orders and exchangesStrong product knowledgeFollow up with customers with the status of ordersAssist in training of new employeesAccountable for researching and reconciling customer disputed

  • Lax World
    • Retail/Assistant Manager
      • Sep 2003 - Sep 2006

      Assisted customers with product salesResponsible for overseeing employees during shiftTook and processed pictures for the store catalog and websiteIn charge of inventory of store and closing the store

Education

  • Towson University, Towson Maryland
    B.S, Art; Photography May 2006

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Apparel Manufacturing”

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