Experience

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  21c Museum Hotels

  • United States
  • Hospitality
  • 400 - 500 Employee

  • Sales Manager

    • May 2022 - Present

    |Delivers exceptional customer service within a boutique downtown art museum and hotel with over 8,000 square feet of private event space |Books guestrooms and meeting space for the corporate and entertainment segments|Creates contracts for clients and potential clients for their spaces within our hotel and gallery spaces|Answers inquiries with top-notch customer service|Runs reports and reaches monthly sales goals|Proficiently uses the following hospitality systems: Opera, Delphi, ResaWeb, FastCom, Passkey, etc

  • Sales Coordinator

    • Aug 2021 - May 2022

    |Delivers exceptional customer service within a boutique downtown art museum and hotel with over 8,000 square feet of private event space |Coordinates sales department and surrounding departments, keeping everyone informed of incoming groups and meetings|Maintaining department calendar and answering initial inquiries with top-notch customer service|Answers telephone/e-mail inquiries, builds group and transient guest reservations, builds group guestroom blocks|Runs daily, weekly, monthly, and annual reports for various departments, including verifying commissions|Proficiently uses the following hospitality systems: Opera, Delphi, ResaWeb, FastCom, Passkey, etc

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  Over the Line Productions

  • Cincinnati, OH

  • Face Painter

    • Aug 2016 - Present
    • Cincinnati, OH

    Painting faces for clients of public and private events, such as Oktoberfest and Christmas parties

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  CINCINNATI LANDMARK PRODUCTIONS

  • Cincinnati, OH

  • Lead Painter/Scenic Artist

    • May 2018 - Jul 2020
    • Cincinnati, OH

    |Building and painting sets for shows at the Covedale Center for the Performing Arts and Warsaw Federal Incline theaters|Helping interpret 2 dimensional drawings into 3 dimensional set pieces|Making corrections based on notes or criticisms we receive; communicating among departments|Assisting with the box office, concessions, and tech/lighting

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  Greater Cincinnati Auto Dealers Association

  • Sharonville, OH

  • Creative Marketing Specialist

    • Dec 2018 - Feb 2019
    • Sharonville, OH

    |Designing creative content for the Association, including invitation packages, posters, and tickets for the Cincinnati Auto Expo|Writing informational content for print and email media, in keeping with the voice of the company|Serving as a point of contact for the association during the Auto Expo

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  21c Museum Hotels

  • Cincinnati, OH

  • Front Desk Agent

    • Aug 2017 - May 2018
    • Cincinnati, OH

    |Ensuring all guests are checked in/out of the hotel successfully, acquiring a method of contact, and acquainting all guests with the philosophy and procedures of the hotel and restaurant |Greeting hotel and museum guests, describing the artwork on display, and answering any exhibition questions guests may have|Staying up to date on events around the city to advertise the benefits and activities of Cincinnati to guests from out of town|Completing reports each day to ensure a smooth operation for guests and hotel staff

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  Iacono Productions

  • Blue Ash, OH

  • Scenic Artist

    • Sep 2016 - Dec 2016
    • Blue Ash, OH

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  ArtWorks Cincinnati

  • Cincinnati, Ohio

  • Teaching Artist

    • May 2016 - Aug 2016
    • Cincinnati, Ohio

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  University of Cincinnati Academic Writing Center

  • Cincinnati, Ohio

  • Peer Tutor

    • Jun 2014 - Apr 2016
    • Cincinnati, Ohio

    Work with both native and non-native English-speaking students to improve their writing skills and understandings of writing methodologies.

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  Freelance

  • Wedding Invitation Design

    • Feb 2015 - Jun 2015

    I designed, printed, and assembled a wedding invitation package, including the invitation, RSVP card, and reception card.

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  ArtWorks Cincinnati

  • Cincinnati, Ohio

  • Senior Apprentice Artist

    • May 2014 - Sep 2014
    • Cincinnati, Ohio

    Worked with a team of 12 apprentices, 2 teaching artists, and 1 project manager to prepare, transfer, and paint a design onto a 40 foot by 70 foot wall in Over-the-Rhine, Cincinnati, Ohio.

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  Riverbend Music Center

  • Cincinnati, Ohio

  • Event Staff Member

    • May 2014 - Sep 2014
    • Cincinnati, Ohio

    Performed various tasks and jobs, including scanning tickets, keeping the pavilion pathways clear, maintaining a safe environment for patrons, keeping the backstage area safe for the musicians/performers, and guiding patrons safely out of the parking lots.

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  Immanuel Presbyterian Church Cincinnati

  • Cincinnati, OH

  • Freelance Designer

    • Nov 2013 - Dec 2013
    • Cincinnati, OH

    Created advertising materials using Adobe programs for a choral performance, including a poster and a program cover.

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  Freelance

  • Anna Maria Island, Florida

  • Wedding Photographer

    • Aug 2013 - Aug 2013
    • Anna Maria Island, Florida

    I was the photographer for a destination wedding in Florida. I was with the wedding party for a week and documented that week, including the rehearsal, rehearsal dinner, wedding, and reception.

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  ArtWorks Cincinnati

  • Senior Apprentice Artist

    • Jun 2013 - Aug 2013

    I was on a team that painted the Pendleton mural in Over-the-Rhine, Cincinnati, Ohio, kept track of supplies, and kept the work environment clean. I worked with eight other apprentices, two teaching artists, and one project manager.

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  Stillmeadow Country Club

  • Banquet Server

    • Mar 2012 - Aug 2013

    I served club members and guests at events, such as weddings and golf outings.

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  Hamilton County Police Association

  • Cincinnati, Ohio

  • Freelance Artist

    • Jun 2013 - Jun 2013
    • Cincinnati, Ohio

    I converted a drawn design into a digital drawing using Adobe Illustrator.

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  UC Clermont The Learning Center

  • Batavia, Ohio

  • English and American Sign Language Tutor/Front Desk Assistant

    • Mar 2011 - Aug 2012
    • Batavia, Ohio

    I tutored students in English and American Sign Language and kept logs on the computer.

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  Royal Oak Country Club

  • Cincinnati, Ohio

  • Server/Banquet Server

    • Apr 2011 - Dec 2011
    • Cincinnati, Ohio

    I served in the club’s restaurant, as well as during special events, such as weddings and golf outings.Royal Oak Country Club changed ownership in the winter of 2011-2012, becoming Stillmeadow Country Club. I was asked to return under the new ownership.