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Tracey Jones is a seasoned finance professional with 15+ years of experience in the insurance and healthcare sectors. She is a skilled leader, adept in Hiring Management, Customer Relationship Management (CRM), and Organizational Leadership. With expertise in guiding individuals toward passive income streams and safeguarding assets, investments, and health security, she is a trusted expert in her field. As a Division Leader at PFS, she has a proven track record of success in the insurance and healthcare sectors. She has also held various roles, including Patient Access Supervisor at Bayhealth Kent General Hospital and Independent Business Owner at Arise Virtual Solutions Inc. Tracey holds a BA and BS in Psychology and Sociology from Ashford University and an Associate Degree in Healthcare Administration from Thomas Edison State College. She is certified as an AHIP Medicare expert and an Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities by National General Insurance.

Credentials

  • AHIP Medicare
    AHIP
    Feb, 2023
    - Apr, 2026
  • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
    National General Insurance

Experience

  • PFS
    • Delaware
    • Division Leader
      • Jul 2021 - Present
      • Delaware

      Experienced Finance Division Leader with a proven track record in the insurance and healthcare sectors. Proficient in Hiring Management and adept in Customer Relationship Management (CRM), Organizational Leadership, Protection Planning, and Healthcare Management. Additionally, I possess expertise in guiding driven and enthusiastic individuals toward establishing lasting and passive income streams through assisting families in safeguarding their assets, investments, and overall health security.

    • Independent Business Owner(IBO)-Call Center
      • Oct 2011 - Present

  • BAYHEALTH KENT GENERAL HOSPITAL
    • Dover, Delaware, United States
    • Patient Access Supervisor
      • Oct 2011 - Nov 2016
      • Dover, Delaware, United States

      Leadership: Responsible for interviewing, hiring, and counselingResponsible for the daily ER/Admission operation of a registration staff of 25.Responsible for admissions, insurance functions, follow-up, collections, denials, and appealsResponsible for the registration training and continuing educationCreated/implemented departmental procedures and policiesConducted annual evaluations of all employees and developed performance improvement plans

Education

  • Ashford University
    BA and BS, Psychology and Sociology
  • Thomas Edison State College
    Healthcare Administrator, Associate Degree

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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