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Tracey Jones is a seasoned finance professional with 14 years of experience in the insurance and healthcare sectors. She is proficient in Hiring Management, Customer Relationship Management (CRM), Organizational Leadership, Protection Planning, and Healthcare Management. With a strong background in guiding individuals toward establishing lasting income streams, she has helped families safeguard their assets, investments, and overall health security. She currently leads the Finance Division at PFS and has previously worked as a Patient Access Supervisor at Bayhealth Kent General Hospital and an Independent Business Owner at Arise Virtual Solutions Inc.

Credentials

  • AHIP Medicare
    AHIP
    Feb, 2023
    - Apr, 2026
  • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
    National General Insurance

Experience

  • PFS
    • Delaware
    • Division Leader
      • Jul 2021 - Present
      • Delaware

      Experienced Finance Division Leader with a proven track record in the insurance and healthcare sectors. Proficient in Hiring Management and adept in Customer Relationship Management (CRM), Organizational Leadership, Protection Planning, and Healthcare Management. Additionally, I possess expertise in guiding driven and enthusiastic individuals toward establishing lasting and passive income streams through assisting families in safeguarding their assets, investments, and overall health security.

    • Independent Business Owner(IBO)-Call Center
      • Oct 2011 - Present

  • BAYHEALTH KENT GENERAL HOSPITAL
    • Dover, Delaware, United States
    • Patient Access Supervisor
      • Oct 2011 - Nov 2016
      • Dover, Delaware, United States

      Leadership: Responsible for interviewing, hiring, and counselingResponsible for the daily ER/Admission operation of a registration staff of 25.Responsible for admissions, insurance functions, follow-up, collections, denials, and appealsResponsible for the registration training and continuing educationCreated/implemented departmental procedures and policiesConducted annual evaluations of all employees and developed performance improvement plans

Education

  • Ashford University
    BA and BS, Psychology and Sociology
  • Thomas Edison State College
    Healthcare Administrator, Associate Degree

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance and Risk Management”

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