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Tracey Donaghey is a seasoned HR professional with extensive experience in talent management, training, and employee engagement. Based in Cairns, Queensland, Australia, she has held various leadership roles, including Director / Consultant - People and Culture / Training at SizzlePoint Pty Ltd and Area Director, People and Culture (Cairns) at Crystalbrook Collection. With a strong educational background in Hotel Management and ongoing professional development, Tracey has honed her skills in human resources, coaching, and leadership. She is proficient in multiple languages and has a proven track record of driving business growth through innovative HR strategies.

Experience

  • SizzlePoint Pty Ltd
    • Cairns, Queensland, Australia
    • Director / Consultant - People and Culture / Training
      • Jan 2024 - Present
      • Cairns, Queensland, Australia

      Feel free to connect with we via www.sizzlepoint.com.au.

    • Australia
    • Hospitality
    • 100 - 200 Employee
    • Area Director, People and Culture (Cairns)
      • Jun 2019 - Nov 2023

      - Leading the Cairns HR Team for our three Cairns-based hotels - Riley, Bailey and Flynn.- Driving 3 x hotel openings in Cairns within 18 month time frame. - Developing the People and Culture strategy for 450 staff based in Cairns. - Providing strategic HR support to Corporate Office team. - Building an innovative foundation HR framework for a brand new boutique hotel collection to Australia.

    • Human Resources Manager
      • Apr 2018 - Jun 2019

  • InterContinental Hotels Group (IHG®)
    • Holiday Inn Harbourside Cairns
    • Human Resources Manager
      • May 2016 - Apr 2018
      • Holiday Inn Harbourside Cairns

      - Winner HR Annual Australasia Conference 2017 - "Speak Up and Make a Difference"- Achieved highest 2017 hotel result in Australia/NZ for Employee Engagement- Achieved highest 2016 hotel result in Australia/NZ for Employee Engagement (12% uplift)- Led Employee Engagement and team buildi...

    • HR Business Consultant / Contract Trainer / Small Business Owner
      • 2006 - 2015

      Human Resources | Consulting | Training Design and Delivery | Industrial Relations | Award Interpretation | Resume Writing and Career Coaching | Reward and Recognition Programs. This business evolved as a result of being regularly requested to undertake projects/advisory roles by previous Gener...

  • Odyssey Training
    • Cairns, Australia
    • Contract Trainer
      • 2008 - 2012
      • Cairns, Australia

      Delivering Professional Development programs to both Government and Private sectors in-house or off-site. Courses included Time Management, Dealing with Difficult People, Writing Skills for Business, Emotional Intelligence, Conflict Resolution, Project Management, Workgroup Facilitation, People ...

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Manager - Talent Development (Cairns + Area support to Townsville)
      • 2000 - 2006

      - Provide area training support to Townsville- Selected by Head Office to write a number of Corporate Training programs- Improved staff morale survey results by 17%- Renegotiated two hotel Enterprise Agreements- Selected for Compass 21 - Senior leadership program to develop Area Management and GM roles

    • Human Resources Manager
      • 1997 - 2000

      - Winner 'Outstanding Contribution to Tourism by a Young Achiever' - Queensland State Tourism Awards, 2000- Winner 'Outstanding Contribution to Tourism by a Young Achiever' - North Queensland Tourism Awards, 2000- Attained Winner 'Industry Training 100+ Staff' - North Queensland Tourism Awards, 1999 & 2000- Facilitated all Award Submissions for the hotel – received seven regional and state awards- Business Liaison Group Secretary- Industry guest speaker and advocate partnering with local Schools and Tertiary providers- Selected by Head Office to write corporate training projects and pilot programs

    • Human Resources Coordinator
      • Feb 1997 - Sep 1997

    • Duty Manager
      • Aug 1996 - Feb 1997

    • Corporate Management Trainee
      • Feb 1995 - Aug 1996

      A Corporate Management Traineeship is IHG’s much sought after degree graduate program designed to give management trainees exposure to every role in the hotel from front line to management over 18 months. Successful trainees are fast tracked into middle management roles upon completion.

Education

  • 1992 - 1994
    Griffith University
  • 2023 - 2024
    CQUniversity
  • 2024 -
    James Cook University

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