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Tozya Mwandira is a seasoned operations and accounting professional with extensive experience in managing business processes, financial analysis, and human resources. She holds an MBA and BCom degree and certifications in Lean Six Sigma and SAP.

Credentials

  • Lean Six Sigma Yellow Belt Certification
    The International Association for Six Sigma Certification (IASSC)
    Jan, 2022
    - May, 2026
  • SAP Associate
    SAP

Experience

    • Operations Manager
      • 2018 - Present

       Ensure all systems operate smoothly and align with our quality standards Maximize the efficiency of all business procedures Establish KPIs and conduct quality assessments Monitor daily operations and address potential issues when they arise Build processes that meet our business objectives and ensure compliance Monitor financial data and recommend solutions that will improve profitability Coordinate with the HR department to ensure our hiring plans meet our business needs Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans

    • Marketing Executive
      • 2015 - 2018

       Ensure all systems operate smoothly and align with our quality standards Maximize the efficiency of all business procedures Establish KPIs and conduct quality assessments Monitor daily operations and address potential issues when they arise Build processes that meet our business objectives and ensure compliance Monitor financial data and recommend solutions that will improve profitability Coordinate with the HR department to ensure our hiring plans meet our business needs Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans

    • Accountant
      • Jun 2012 - Jan 2014

      Financial Accounting: Actively participated in producing and analysing year-end financial accounts; liaising with the company's auditors, production of statutory accounts and lodgement of the company's taxation return.Financial Strategy: Participated in reviewing company financial strategy (including the use of profits and reserves) and making recommendations to the chief accountant where appropriate.Accounting Systems : Responsible for reviewing, updating and implementing existing internal accounting systems and introducing new systems and controls where appropriateAccounting Software: Responsible for maintaining computerised accounting software, ensuring the provision of adequate third party support for the software and upgrading the software where appropriate.Expenditure Control: Responsible for monitoring all company expenditure and where appropriate making recommendations to individuals and teams responsible for budgets.Co-ordination of additional bookkeeping support as necessary from time to time. This included managing accountancy students on internship.Purchase Ledger: Responsible for accurate processing of all supplier invoices and for their regular payment (mainly by Telegraphic transfer).Sales Ledger: Responsible for prompt raising of sales invoices for bulk publications customers, advertising and inserts sales, processing of receipts and all aspects of credit control.Banking : Responsible for managing of all company bank accounts including company cheques; ensuring adequate funds are available to meet expenditure requirements; ensuring excess funds are earning a reasonable rate of return; liaising on a regular basis with the company's bankers.VAT: Responsible for the completion of monthly VAT returns and providing advice on compliance with VAT regulations as necessary.Payroll: Responsible for generating a monthly payroll run (including the relevant PAYE, NAPSA deductions).

    • Management Trainee
      • Jan 2012 - Jun 2012

      Provided general support to the Accounting Departmentreviewed and matched invoicesprocessed invoices and generated checks

Education

  • 2014 - 2015
    Victoria University
    Master of Business Administration (MBA), Business Administration and Management, General
  • 2008 - 2011
    Mulungushi Unversity
    Bachelor of Commerce (BCom), Accounting and Finance

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