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Bio

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Tori Ratchford is a seasoned investigator with 2+ years of experience in administrative support and legal research. She has worked as a Contractor through Epiq, Legal Support Administrator at Epiq, and Document Production Specialist at Morgan, Lewis & Bockius LLP. Tori holds a Bachelor of Science degree from the University of Maryland Global Campus and is certified as a Paralegal (CP) by the Paralegal Institute of Washington, D.C.

Credentials

  • Taking Charge of Your Career
    LinkedIn
    Jul, 2021
    - May, 2026
  • Listening to Customers
    LinkedIn
    Jun, 2021
    - May, 2026
  • Managing a Customer Service Team
    LinkedIn
    Jun, 2021
    - May, 2026
  • Phone-Based Customer Service
    LinkedIn
    Jun, 2021
    - May, 2026
  • Avoiding Phishing Scams (2017)
    LinkedIn
    Mar, 2021
    - May, 2026
  • Cybersecurity Awareness: Phishing and Whaling
    LinkedIn
    Mar, 2021
    - May, 2026
  • Certified Paralegal (CP)
    Paralegal Institute of Washington, D.C.
    May, 2018
    - May, 2026

Experience

  • EEOC
    • Baltimore, Maryland, United States
    • Investigator Support Assistant
      • Sep 2021 - Present
      • Baltimore, Maryland, United States
  • Ballard Spahr LLP
    • Baltimore, Maryland, United States
    • Legal Administrative Assistant
      • Aug 2021 - Sep 2021
      • Baltimore, Maryland, United States

      • Contractor through Epiq

  • Epiq
    • Washington D.C. Metro Area
    • Legal Support Administrator
      • Dec 2019 - Sep 2021
      • Washington D.C. Metro Area
  • Morgan, Lewis & Bockius LLP
    • Washington D.C. Metro Area
    • Document Production Specialist
      • Dec 2019 - Aug 2021
      • Washington D.C. Metro Area

      • Contractor through Epiq

  • Clark Law Group, PLLC
    • Washington D.C. Metro Area
    • Litigation Paralegal
      • Jul 2019 - Dec 2019
      • Washington D.C. Metro Area

      • Familiar with employment discrimination litigation

  • Keepers Staffing
    • Washington D.C. Metro Area
    • Associate
      • Sep 2017 - Jul 2019
      • Washington D.C. Metro Area
  • Byte Back, Inc.
    • Washington D.C. Metro Area
    • Program Assistant
      • Oct 2017 - Jul 2018
      • Washington D.C. Metro Area
  • Melehy & Associates, LLC
    • Silver Spring, MD
    • Paralegal Intern
      • Mar 2018 - May 2018
      • Silver Spring, MD
  • IDAHO TERRACE APARTMENTS LLC
    • Washington D.C. Metro Area
    • Temporary Concierge
      • Oct 2017 - Oct 2017
      • Washington D.C. Metro Area

      • Temporary role through Keepers

  • Alion Science and Technology
    • Washington D.C. Metro Area
    • Temporary Receptionist
      • Oct 2017 - Oct 2017
      • Washington D.C. Metro Area

      • Temporary role through Keepers

    • Temporary Administrative Assistant
      • Aug 2016 - Aug 2016
      • Washington D.C. Metro Area

      • Completed data entry, tracked resumes and maintained the applicant tracking system (CIMS).• Maintained appropriate filing of personal and professional documentation.

    • Summer Intern
      • Jul 2011 - Aug 2011
      • Washington D.C. Metro Area

      • Helped distribute employee notices and mail around the office.• Answered and managed incoming and outgoing calls while recording accurate messages.• Maintained a clean reception area, including lounge and associated areas.• Maintained physical and computer-based filing systems.

Education

  • 2020 - 2023
    University of Maryland Global Campus
  • Prince George's Community College
  • 2011 - 2015
    Baltimore Polytechnic Institute

Suggested Services

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Industry Focus. “Legal Services”

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