Okay, let’s tackle this. So Tony Turinsky is a customer service expert with extensive experience, but his self-employment status and lack of traditional work experience make it challenging to estimate a rate. Considering his 81 years of experience, he might be a retired or semi-retired individual. Customer service rates vary widely depending on the industry, location, and experience level. For a self-employed individual with limited formal education, a rate of $50 per hour might be reasonable, but it's on the lower end of the spectrum. Typically, customer service professionals with similar experience and education might charge between $25-$75 per hour. However, without more information, it's difficult to provide a more accurate estimate.