Experience

• 

  CU Recovery, Inc. & The Loan Service Center, Inc.

  • Wyoming, MN

  • Collections Agent

    • Aug 2016 - Oct 2017
    • Wyoming, MN

    Account Service Representative servicing early delinquency accounts for our clients.

• 

  Paul Antony Insurance Agency

  • New Brighton, MN

  • Licensed Insurance Producer

    • Dec 2015 - Mar 2016
    • New Brighton, MN

    A temporary mentorship to acquire my Resident Insurance Producer License to sell Property and Casualty insurance in Minnesota. A great learning experience.

• 

  Medical & Consumer Debt Collection

  • United States
  • Financial Services
  • 300 - 400 Employee

  • Collections Specialist

    • Feb 2013 - Nov 2015

    My duties as a Collections Specialist include locating and notify consumers of delinquent accounts by mail, telephone to solicit payment. Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and negotiating settlements.

  • District Sales Manager

    • Jul 2013 - Jan 2014

    District Sales Manager in charge of Veterinary accounts nationwide. Developed sales opportunities by researching and identifying potential clients. Sourced new sales opportunities through inbound lead follow-up and outbound cold calls, emails, and networking. Developed and enhanced existing customer accounts by analyzing customer's service history and business profile; suggested related and new services and educated on technical features. Maintained and expanded database of prospects within assigned territory and demographic. Identified and routed qualified opportunities to the appropriate sales executives for further development and closure.

• 

  Northland Home Exteriors

  • Forest Lake, MN

  • Marketing Manager

    • Jun 2011 - Aug 2012
    • Forest Lake, MN

    A great company with great people. brought on for my experience in lead generation, marketing, and sales in the home improvement industry.

• 

  Wells Fargo Home Mortgage

  • Minneapolis, MN

  • Foreclosure Prevention Specialist

    • Sep 2010 - May 2011
    • Minneapolis, MN

    Specifically trained in the government's HAMP program and other government, nonprofit, and private loan modification and forbearance programs, I assisted homeowners who had fallen on hard times with solutions to prevent the loss of their home.

• 

  Wells Fargo

  • Grand Rapids, MN

  • Bank Teller

    • May 2008 - Jun 2009
    • Grand Rapids, MN

    Handling millions of dollars worth of transactions on a weekly basis, my attention to detail really proved invaluable in complying with the many security procedures, rules and regulations associated with the retail banking industry.

• 

  Home Depot At Home Services

  • Grand Rapids, MN

  • Sales Representative

    • May 2007 - May 2008
    • Grand Rapids, MN

    In-home sales consultant for The Home Depot’s installed services department. Duties include lead generation, measuring/estimating project size, presenting product features, presenting price and closing contracts.

• 

  Grayhawk Builders

  • New Brighton, MN

  • Marketing Manager

    • Sep 2000 - Aug 2006
    • New Brighton, MN

    Marketing manager in charge of telephone lead generation for a home improvement construction company. Duties included developing marketing plans, hiring and training new employees, keeping call list up to date and legally compliant with state and federal laws, managing daily sales activities, preparing monthly sales reports, mentoring employees, maintaining personal sales goals.