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Tony Gnecco

Operations Supervisor at Scannx, Inc.
Intro Book
Seasoned software developer and project manager with 25+ years of experience in full-stack web development and team leadership.
  • Claim this Profile
Location
Livermore, California, United States, US
Skills
  • Software Development
  • Team Building
  • Project Management
  • Sql
  • Change Management
  • Show all
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Bio

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Topline AI
Tony Gnecco is a seasoned software developer and project manager with 25+ years of experience in full-stack web development, team building, and strategic planning. He has a strong background in software development, project management, and team leadership, with expertise in SQL, MySQL, and Microsoft Office.

Credentials

  • Learning ITIL®
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • From Excel to Tableau
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • SQL for Data Analysis
    LinkedIn
    Dec, 2022
    - Apr, 2026
  • Lean Six Sigma: Analyze, Improve, and Control Tools
    LinkedIn
    Nov, 2022
    - Apr, 2026
  • Lean Six Sigma: Define and Measure Tools
    LinkedIn
    Nov, 2022
    - Apr, 2026
  • Python Quick Start
    LinkedIn
    Nov, 2022
    - Apr, 2026
  • Learning Microsoft Project
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Salesforce Essential Training
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Supply Chain Analytics Foundations
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Learning Data Analytics: 1 Foundations
    LinkedIn
    Sep, 2022
    - Apr, 2026
  • Power BI Top Skills
    LinkedIn
    Sep, 2022
    - Apr, 2026
  • Six Sigma Foundations
    LinkedIn
    Sep, 2022
    - Apr, 2026
  • Agile Foundations
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • SQL: Data Reporting and Analysis
    LinkedIn
    Mar, 2021
    - Apr, 2026
  • Transitioning to Product Management
    LinkedIn
    Mar, 2021
    - Apr, 2026

Experience

  • Scannx, Inc.
    • United States
    • Software Development
    • 1 - 100 Employee
    • Operations Supervisor
      • Apr 2019 - Present

      KEY ACHIEVEMENTS★ Collaborated with development, QA, and support teams to provide the best possible system implementation experience for new and existing customers, as well as resellers.★ Improved inventory tracking, supply chain management, system implementation, and RMA processes for small businesses and provided turnkey book-scanning systems to universities and public libraries.★ Led monthly company-wide meetings by determining agenda, facilitating meetings, producing minutes, and following-up on department takeaways determined at the meetings.★ Published new and updated SOP documents for internal operational procedures and assisted the sales team with datasheets and marketing materials for new product offerings. ★ Created internal and external Release Notes for enhancement and bug fixes delivered by the Development Team ★ Enhanced customer billing accuracy and support contract renewal frequency by manipulating cloud-based data into Excel reports. ★ Partnered with Accounting Department to establish proper business processes for processing orders and reconciling payments in QuickBooks for two new e-commerce selling initiatives.★ Initiated and completed project to increase cashflow rate and payment security by implementing QuickBooks on-line credit card and ACH payment functionality for invoice payments.

    • Project Coordinator
      • Sep 2017 - Apr 2019

      KEY ACHIEVEMENTS★ Tracked the progress of Development and QA Teams towards successfully delivering software enhancements and bug fixes while analyzing costs associated with credit card services and worked with the provider to lower fee structure.★ Delivered detailed progress reports to CEO to help determine priorities and resource deployment while utilizing Azure DevOps Server (formerly TFS) to enter and track Development tasks and defects to completion. ★ Executed storyboarding and functional specs for software enhancement projects based on customer feedback while assisting with QA with testing, implementing, and documenting new credit card devices into a software package.

  • Verimacs, Inc.
    • Livermore, CA
    • Software Client Support and Development
      • Jun 2002 - May 2017
      • Livermore, CA

      KEY ACHIEVEMENTS★ Authored functional specifications and test plans for multiple restaurant management areas, including inventory, timekeeping/payroll, and cash management, to develop an enterprise software product using Agile methodologies for Compeat Restaurant Software.★ Designed, developed, documented, and implemented custom software for financial reporting, POS integration, corporate accounting integration, and HR/payroll integration solutions to meet client's business needs.★ Defined product deficiencies/enhancement goals for software releases by participating in users’ meetings while testing, documenting, implementing, and supporting software for early adopters of Compeat Enterprise.★ Created New Features documents and Release Notes for end-users to implement new software versions.

  • ASBURY UNITED METHODIST CHURCH OF LIVERMORE
    • Livermore, CA
    • Interim Youth Director (part-time)
      • Aug 2013 - Jun 2014
      • Livermore, CA

      Organizing adult volunteers for youth group programs and Sunday School. Fundraising for mission trips. Organizing youth group activities on-site and off-site. Publishing monthly newsletter. Communicating activities calendar to parents and youth. Maintaining youth activity pages on church web-site. Adult leader for mission trips and retreats.

  • Radiant Systems, Inc
    • Pleasanton, CA
    • Knowledge Engineer / Senior Analyst
      • May 1997 - May 2002
      • Pleasanton, CA

      KEY ACHIEVEMENTS★ Created technical documents on system functionality and database management to support internal knowledge sharing and client consulting.★ Delivered internal knowledge share classes to multiple internal departments, including development, consulting, and sales, while designing and conducting classes for a new generation software product.★ Partnered with clients and programmers to create functional requirements for product enhancements and custom client development while testing, documenting, and delivering custom enhancements to clients. ★ Designed and delivered PowerPoint presentations to prospective clients, assisted the Product Management in responding to RFPs, and supported Business Development to develop project proposals.★ Wrote custom SQL statements to solve client database issues while designing and coding custom reports using Crystal Report Writer and custom entry screens using Delphi.

  • ReMACS, Inc.
    • Pleasanton, CA
    • Project Manager
      • Jan 1995 - May 1997
      • Pleasanton, CA

      PROJECT MANAGER• Single point of contact for all client issues, defining function and scope of deliverables to client• Managed multi-department internal projects to deliver quality solutions to client from testing to roll-out phase• Designed and built issues tracking and time tracking databases to assist project managers and improve client billing and internal time tracking processes• Created knowledge-share database to improve communication on system staging and trouble-shooting

  • Quantitative Medical System, Inc
    • Emeryville, CA
    • Operations Team Leader / Systems Engineer
      • Sep 1989 - Jan 1995
      • Emeryville, CA

      OPERATIONS TEAM LEADEREvaluated and planned daily operations and support needs.Managing multiple concurrent installation, development, and support projects.Quality control and quality assurance testing of system enhancements.Researched, designed, and implemented new menu-based UI to lay on top of command prompt UI.Established system for tracking and evaluating support needs. Improved support desk efficiency and customer satisfaction. SYSTEMS ENGINEERSupport and maintenance of mainframe computer and application software.Customer support, software training and documentation. Designed, developed, and implemented menu interface to dramatically improve system usability.

Education

  • 1985 - 1989
    Harvey Mudd College
    BS, Engineering

Suggested Services

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Industry Focus. “Computer Software”

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