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Tony Couch

Senior Technical Services Specialist at accesso
Intro Book
Tony Couch is a seasoned IT professional with 10 years of experience in technical services, project management, and customer support, holding a HND Diploma in Electronic Engineering from the University of Plymouth.
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Location
Greater Reading Area, GB
Languages
  • French Elementary proficiency
Skills
  • It Service Management
  • Prince2 Practioner
  • Microsoft Sql Server
  • Wi Fi Systems
  • Project Management
  • Show all
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Bio

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Credentials

  • PRINCE2 Practioner
    AXELOS Global Best Practice
    Jul, 2017
    - Apr, 2026
  • PRINCE2 Foundation
    AXELOS Global Best Practice
    Jun, 2017
    - Apr, 2026
  • ITIL Service Management
    AXELOS Global Best Practice
    Nov, 2014
    - Apr, 2026
  • CWNA - Wireless Network Administrator
    CWNP
    Sep, 2013
    - Apr, 2026

Experience

  • accesso
    • Twyford, Berkshire, UK
    • Senior Technical Services Specialist
      • Aug 2013 - Present
      • Twyford, Berkshire, UK

      accesso LoQueue• accesso's leading edge virtual queuing solutions get people out of queue lines using multiple technology platforms for all kinds of attractions. We help improve their guests' experience by allowing guests to wait less and enjoy more and to create additional revenue for parks.• We’ve the right experience for the right industry. Our products and services currently support some of the top attractions across the globe including a wide variety of paid admission operations ranging from theme parks, water parks and zoos to cultural attractions and sporting events.• accesso's innovative approach is a key differentiation of our proprietary and patented technology. We help our clients achieve their goals through our unsurpassed service, rapid release software deployment and commitment to innovation. Everything we do helps our clients focus on what they do best - providing outstanding experiences for guests - while we provide technology that readily supports our clients’ efforts. We have focused intensely on fine tuning our process to ensure success for our clients and our company.• accesso believe technology has the power to redefine the guest experience.We have been providing cutting edge queuing and ticketing technology solutions to some of the top attractions around the world, from theme parks, water parks and ski resorts to cultural attractions and sporting events. Our powerful and innovative solutions deliver breakthrough revenue generating technology for our clients around the world.

  • Lo-Q Plc.
    • Support Manager
      • Mar 2008 - Aug 2013

  • ACiT
    • Reading, United Kingdom
    • Aviation Refueling Systems Consultant
      • Jul 2005 - Mar 2008
      • Reading, United Kingdom

  • Carter Ground Fueling Ltd (Eaton Aerospace)
    • Henley-On-Thames, United Kingdom
    • Customer Support & Installation Projects Manager
      • Jan 1998 - Jul 2005
      • Henley-On-Thames, United Kingdom

  • Chelton (Electrostatics) Ltd. [Cobham Aerospace Communications]
    • Plymouth, United Kingdom
    • RF Electronic Systems Test Engineer
      • Oct 1982 - Aug 1989
      • Plymouth, United Kingdom

Education

  • University of Plymouth
    HND Diploma, Electronic Engineering
  • Tamar High School

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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