Experience

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  RightWay Tax Solutions

  • RightWay Tax Solutions

    • Nov 2020 - Present

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  MVB Manufacturing

  • Chief Operating Officer

    • Feb 2016 - Aug 2021

    *Spearheads strategic planning, sales, operations, CRM, supply chain, security, disaster recovery, purchasing, Infomation Technology, change management, Human Resources, and stakeholder KPIs.*Maximized business growth as a critical member of the Executive Team - increasing revenues by 220% in under 18 months. *Grew staff from 8 to 70+; coached, trained and mentored sales team members through leading and influencing, improving employee satisfaction and dramatically reducing turnover.*Improved Quality Assurance productivity by 300%.*Drove sales revenue 30% by creating a bridge from over 100,000 potential customers to MVB products.*Reduced fulfillment errors by 10% by implanting new WMS software and warehouse practices; increased order throughput.*Cut costs by 15% through optimization of the supply chain; exceeded inventory goals and reduced average defects by 12% in 1st year.*Propelled business growth as a critical member of the Executive Team increasing revenues by 220% in under 18 months.

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  MyTAXPrepOffice

  • Director Of Operations

    • Nov 2019 - Nov 2020

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  MainStreet Financial Services

  • Vice President of Operations

    • 2012 - 2016

    *Piloted market share expansion (India, Israel, Romania, and England), CRM, fiscal administration, vendor management, strategic sales, KPI transformation, and stakeholder reporting. *Ignited a revenue increase of 650% from $800,000 to 6 million dollars in 4 years.*Drove client growth 233% from 300 to 1000+.*Championed the strategic optimization and submission of over 1,000,000 electronic tax returns in 1000+ domestic locations; processed and distributed $750,000,000+ in tax refund revenue.

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  Courtesy Finance

  • Vice President of Operations

    • 2008 - 2012

    *Pioneered all strategic planning, operations, fiscal administration, HR, SOP transformation, contracts, vendor management, KPIs, and IT software innovation.*Ignited company growth from 3 locations to 11 locations in 3 years; increased staff from 10 to 40+.*Increased revenue by 20% per location and cut operating costs by 15%.*Implemented Salesforce CRM.