Experience

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  ISAIA

  • Kuwait

  • Luxury Retail Manager

    • Jan 2024 - Present
    • Kuwait

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  Gulf Fashion General Trading Company

  • Kuwait

  • Area Manager

    • Dec 2022 - Dec 2023
    • Kuwait

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  Azadea Group

  • United Arab Emirates
  • Retail
  • 700 & Above Employee

  • Store Manager Massimo Dutti

    • Jul 2017 - Sep 2022

    Massimo Dutti has long been a leader in sophisticated modern fashion. Committed to offer contemporary designs for men, women and children, Massimo Dutti boasts a large and diverse collection that ranges from elegant urban fashions to stylish casual wear.As a retail store manager, I am running a store of 600 Sqft 3 sections man, woman and kidsMy responsibilities as store manager are below:• managing and motivating a team to increase sales and ensure efficiency; • evaluate and exploit opportunities to maximize volume and value growth• managing retail operation and accountable for increased sales and revenue• analysing and reviewing the market response/requirements and formulating an appropriate response to achieve market share metrics• managing stock levels and making key decisions about stock control and inventory • analysing sales figures and forecasting future sales volumes to maximize profits; • analysing and interpreting trends to facilitate planning; • dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development; • responding to customer complaints and comments; • organizing special promotions, displays and events; • updating colleagues on business performance, new initiatives and other pertinent issues; • touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; • maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; • recruiting, assessing, training ,developing direct reporting staff• develop and implement employee performance evaluations and improvement plans• encourage store employees to take ownership for their performance and career development • conduct store meeting • dealing direct with the mall management for work permissions

  • Stores Operations Manager

    • Dec 2015 - Jul 2017

    Azadea Group is a leading fashion and lifestyle retail company present in the MEA, Europe, Asia and North Africa, managing more than 50+ international brands. Massimo Dutti has long been a leader in sophisticated modern fashion. Committed to offer contemporary designs for men, women and children, Massimo Dutti boasts a large and diverse collection that ranges from elegant urban fashions to stylish casual wear. As a Stores Operations Manager I guarantee the efficiency of the operations team in performing all processes that have to do with the internal movements (warehouse) and external movements (sales area) of sales in the business unit, understanding that the final aim is to improve and facilitate customer attention.

  • Assistant Shop Manager

    • Oct 2013 - Dec 2015

    Azadea Group is a leading fashion and lifestyle retail company present in the MEA, Europe, Asia and North Africa, managing more than 50+ international brands.Massimo Dutti has long been a leader in sophisticated modern fashion. Committed to offer contemporary designs for men, women and children, Massimo Dutti boasts a large and diverse collection that ranges from elegant urban fashions to stylish casual wear.As an Assistant manager I provide support for the manager, cover for them when they aren’t there, and look after the staff. All these things work together to keep a happy store ticking over and running smoothly.

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  CARREFOUR HYPERMARKET UAE

  • United Arab Emirates, Dubai

  • Senior Section Supervisor/ Office Automation (IT)

    • Jan 2011 - Oct 2013
    • United Arab Emirates, Dubai

    Carrefour recognized as one of the most active shopping concept developers throughout the region, the Group first introduced the hypermarket model to the Middle East in 1995. Majid Al Futtaim Retail manages Majid Al Futtaim Hypermarkets, a joint venture company with the world’s second largest retailer Carrefour, and offers shoppers the same quality, variety and value-for-money that have made the brand a household name to millions over the world.As a Senior Section Supervisor, I was under general direction, planning, organizing and supervising the services and staff of the office automation section of the Data Services Division, General Services Department; providing technical support and training in the use of office automation systems and equipment; and perform related duties as required.Responsibilities:• Responsible for the administrative and marketing functions of the section assigned• Receive the goods from the warehouse, physically count them• Directs all sales staff and support group in their day-to-day duties and responsibilities• Sets up showroom displays and responsible for daily showroom opening or closing• Responsible for assisting the section manager in planning, organizing, controlling, and measuring the employees and activities of the section• Establishes personal income goals that are consistent with company standards of productivity, and devise a strategy to meet those goals• Responsible for the day to day display and ordering of stocks• Controls and verifies return of incoming and outgoing of stocks• Trouble-shoots laptop and desktop• Install and program software and hardware• Attends to customer queries and complaints• Conducts quarterly and annual inventory• Consistently achieved given target

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  Carrefour Hypermarkets

  • Syria, Aleppo

  • Sales Executive

    • Jan 2009 - Jan 2011
    • Syria, Aleppo

    Responsibilities:• Check attendance of employees on duty from time to time• Insure that all our products are available in the store and displayed well• Insure to supply the deliveries on time and avoid the out of stock• Attending phone calls and co-ordinate with managers and staff• Insure to reach the sales budget minimum 105% on monthly bases

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  Master Retail Company

  • Syria, Aleppo

  • Purchaser

    • Jan 2008 - Jan 2009
    • Syria, Aleppo

    Responsibilities:• Controls incoming and outgoing of stocks• Prepares daily summary report and data• Responsible for quantity and quality of stocks• Counts inventory weekly, monthly and annually and reconciles with records• Maintain records through filling, retrieval, storage, compilation, loading and updating• Sorts and places inventory in storage areas, shelves, or in bins according to pre- determined sequence such as sizes, types or code• Makes daily data entries for accurate inventory controls including receiving, shipping and disposal functions• Maintain weekly cycle counts of all stocked items• Encode all materials receive from time to time• Ensure the receiving and releasing areas must be properly checked in order for the smooth work flow process and commitment of the business