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Bio

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Tonnette Dancy is a seasoned public service professional with 20+ years of experience in customer service, government, law enforcement, and community outreach. She has worked in various roles, including Customer Service Technician, Secretary, and Janitor, and has completed a certificate of completion in Clerical and an Associate's Degree in Pre-Pharmacy. She is skilled in Microsoft Office, public speaking, research, and evidence-based practices.

Experience

  • Social Security Administration
    • 6100 WABASH AVENUE B ALTIMORE MD 21215-3757
    • Customer Service Technician
      • Oct 2003 - Present
      • 6100 WABASH AVENUE B ALTIMORE MD 21215-3757

      I Provide excellent customer service to individuals calling the Social Security Administration,national 800# call line. In addition I mentor new CSTs recently graduating from training. I provide superior assistance to my technical Assistant and other CSTs.

  • Social Security Administration
    • 6401 SECURITY BLVD, 100 EHR BULIDING BALTIMORE MD 21235
    • Secretary
      • Nov 1993 - Nov 2002
      • 6401 SECURITY BLVD, 100 EHR BULIDING BALTIMORE MD 21235

      OFFICE OF LEARNING-I provided superior secretarial Services to Analyst and managers. I also provided back-up for the branch and division secretaries. I assembled training materials for all classes.

  • US Army Reserve
    • 5515 LIBERTY HEIGHTS AVE BALTIMORE MD 21207
    • 75 Bravo-Company Clerk
      • Jan 1978 - 1990
      • 5515 LIBERTY HEIGHTS AVE BALTIMORE MD 21207

      BRAVO COMPANY CLERK/CLASSIFICATION INTERVIEWER75BRAVO-PERSONNEL ADMINISTRATION SPECIALIST75 CHARLIE- ADMINISTRATIVE SPECIALIST71 LIMA-PERSONNEL MANAGEMENT SPECIALIST

  • George G Meade
    • Fort George G Meade Word Processing /Administrative Center George G Meade MD
    • Clerical
      • Mar 1985 - Apr 1985
      • Fort George G Meade Word Processing /Administrative Center George G Meade MD

      I typed, collated and assembled a variety of military correspondence for the section chief. Received and distributed incoming and outgoing mail and correspondence. Answered telephone calls and walk in inquiries, determined the exact nature of call and routing to administrator or section assigned. Xeroxing, filing, and other duties as assigned.

  • Braiterman and Johnson PA
    • 33 Charles Street Baltimore MD 21201
    • Attorny at law
      • Nov 1983 - Jul 1984
      • 33 Charles Street Baltimore MD 21201

      Office Clerk-duties varied

  • KOMAR LIMITED
    • 1101 E BALTIMORE ST BALTIMORE MD 21201
    • GENERAL OFFICE WORKER
      • Nov 1982 - Nov 1982
      • 1101 E BALTIMORE ST BALTIMORE MD 21201

      My primary job function was to assist in the packaging of books for shipment in the United Sates and overseas, to include installing alarms to deter theft. Typing of various correspondences relating to books. Answer telephones, other duties as assigned.

  • ARA Services
    • 41st Street, Rotunda Bldg.
    • janitor
      • Jan 1973 - Jun 1975
      • 41st Street, Rotunda Bldg.

      This position requires me to clean my assigned offices and areas. To include buffing the floors using a buffer, dusting, cleaning water fountains, empty trash cans, clean bathrooms, vacuum offices. Other duties as assigned.

Education

  • 1980 - 1980
    Community Progress Council
    certificate of completion, clerical
  • Community College of Baltimore
    Associate's Degree, pre-pharmacy
  • Lake Clifton Senior High School
    General Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Administration”

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