Okay, let’s tackle this. So Tonjua has 14 years of experience in social services, which is a relatively long tenure. Her role as a Family Services Caseworker II involves a range of skills like case management, crisis intervention, and group therapy. These skills are in demand, especially in the non-profit sector. However, her role is also somewhat administrative, as evidenced by her proficiency in Microsoft Office and Microsoft Excel. Considering her experience and skills, I would estimate her hourly rate to be on the lower side of the scale, likely in the range of $40–$70 per hour. Given her location in Baltimore, Maryland, and her level of experience, I would place her rate at $60 per hour.