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Tonia Smith profile image

Tonia Smith

Independent Benefits Agent at Aflac
Intro Book
Seasoned healthcare consultant with expertise in Medicaid, Medicare, and healthcare information technology.
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Location
Baltimore, Maryland, United States, US
Skills
  • Customer Service
  • Marketing
  • Cpr Certified
  • Medical Terminology
  • Medicaid
  • Show all
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Bio

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Tonia Smith is a seasoned healthcare professional with 20+ years of experience in customer service, marketing, healthcare information technology, and consulting. She has worked as an independent benefits agent, reverse mortgage specialist, admissions director, health information coordinator, and operational team leader for various healthcare organizations. Her expertise includes Medicaid, Medicare, healthcare, and ICD-9 coding.

Experience

  • Aflac
    • Belair, Md
    • Independent Benefits Agent
      • Mar 2013 - Present
      • Belair, Md

      Supplemental Employee Benefits!Aflac pays cash to help protect your Assets and Income when you are hurt or sick!!!!

  • Via-Tele
    • Lutherville Timonium, Maryland
    • Reverse Mortgage Specialist
      • Jan 2013 - Present
      • Lutherville Timonium, Maryland

  • Harborside Nursing & Rehabilitation Center
    • Downtown Baltimore
    • Admissions Director
      • May 2007 - May 2012
      • Downtown Baltimore

      Admissions & Census building, MCO Managed Care Organizations as well as Hospital contract negotiations. Marketing Health Fairs & Seminars.

  • Harborside Harford Gardens Nursing & Rehabilitation Center
    • 4700 Harford Rd. Baltimore, Md. 21214
    • Health Information Coordinator
      • Oct 2005 - May 2007
      • 4700 Harford Rd. Baltimore, Md. 21214

      Medical Records , Audits of residents charts and Physicians signatures, PPS data entry.Activities Assistant- Daily Activities, and Sensory Stimuli

  • Ready Nurse Staffing Services, Inc.
    • 7600 York Rd. Towson, Md.
    • Operational Team Leader
      • Jun 2003 - Oct 2005
      • 7600 York Rd. Towson, Md.

      Staffing clinical team out to Hospitals & Skilled Nursing Facilities upon request. Payroll/ check distribution, Marketing/Recruiting

Suggested Services

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Industry Focus. “Healthcare”

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