Experience

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  West Coast Kidney Institute

  • Certified Medical Assistant for a Nephrology Group/Front Office Supervisor

    • Feb 2023 - Mar 2024

  • Certified Medical Assistant

    • Sep 2022 - Mar 2024

  • Certified Medical Assistant

    • Sep 2022 - Jan 2023

    Accountable for the day-to-day management of a Nephrology clinic, helping a team of 5 MAs implement daily front and back office desk workflow, insurance checks, rooming, blood pressure checks, and Epogen injections. I also ensure quality patient care practices, policies, and procedures in three different office locations: Daly City, Burlingame, and San Francisco.I manage the InBasket for 6 MDs, correspond with patients and other doctors' offices, work on medical records requests, Prior Authorization, and medication Refills, schedule patients, create new charts, call patients, communicate with the whole team and our MDs in real-time using PmD APP. I perform clinical and clerical support when necessary and work with EHR Athena Health, also Sutter Link (EPIC), Quest, LabCorp, Stanford, UCSF, Seton, Dignity Health, United Health Care, Brown and Toland, Anthem Blue Cross, Cigna Health, Health Plan of San Mateo, Hills Physician, CCHP, Medi-Cal, Availity portal, and others.results.

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  Dr. James C. Wu - ENT Clinic

  • Daly City, California, United States

  • MA Extern

    • Jul 2022 - Aug 2022
    • Daly City, California, United States

    Performed various clinic duties during my 160 externship hours, including gathering patient information in a waiting room and preparing patients for examination, providing patient care, and assisting the physician during examinations. Verified correct insurance documentation, worked on requisitio...

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  Sparkling Clean Agency

  • San Francisco, CA

  • Operations Manager

    • Apr 2008 - Feb 2022
    • San Francisco, CA
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  STARBUCKS COFFEE

  • Berkeley, CA

  • Shift Supervisor

    • Mar 2006 - Apr 2008
    • Berkeley, CA
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  Informa Markets - Brazil

  • Sao Paulo, Brazil

  • Project Manager

    • Apr 2005 - Jan 2006
    • Sao Paulo, Brazil
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  Ilumine Brasil Marketing de Relacionamento Ltda

  • Sao Paulo, Brazil

  • Sales and Marketing Consultant - Partner

    • Apr 2004 - Mar 2005
    • Sao Paulo, Brazil
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  ESTADÃO

  • Sao Paulo, Brazil

  • Sales Professional

    • Jun 1999 - Apr 2004
    • Sao Paulo, Brazil
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  EMIS Insights

  • Sao Paulo, Barzil

  • Sales Executive

    • Feb 1999 - Jun 1999
    • Sao Paulo, Barzil
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  NET Combo TV

  • Sao Paulo, Brazil

  • Sales Floor Team Member

    • Jan 1994 - Jun 1998
    • Sao Paulo, Brazil
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  Sudameris Bank

  • Sao Paulo, Brazil

  • Administrative Worker

    • Aug 1985 - Feb 1994
    • Sao Paulo, Brazil