Experience

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  N/A

  • New Challenge in IT

    • Aug 2011 - Present
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  Lockheed Martin Australia

  • Canberra

  • Senior Desktop Analyst

    • May 2011 - Aug 2011
    • Canberra

    Relevant responsibilitiesMonitor alarms event management, log fault and pass to support team for resolution.Provide customer support for desktop, service desk and help desk for the ATO clients.Raise faults and indents, troubleshoot, escalate to second and third level teams and resolve faults for ...

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  Telstra

  • Australia
  • Telecommunications
  • 700 & Above Employee

  • Technical Specialist

    • Apr 1999 - Sep 2010

    Job Seeking in IT Networking from 2010 - Now

  • Technical Specialist IT, Network Specialist

    • Jan 1999 - Sep 2010

    Worked in Enterprise and Network Services Operations CentreProvided Level 1-2 Assurance for IP and Managed Network for private and government departments in Austrlia and Overseas.

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  Telstra of Australia

  • Canberra

  • Technical Specialist

    • Apr 1999 - Sep 2010
    • Canberra

    Provided technical support, level1 & 2 assurance service for Telstra's clients and government department in Australia and overseas.

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  Centrelink Canberra

  • Canberra

  • Communications Consultant

    • 1991 - 1997
    • Canberra

    Managed networking configurations, installations and support for MVS, SNA for Centrelink Canberra.Installed and configured new AMDAHL FEP for Centrelink Melbourne in 1991.Managed a small team of staff and training.Worked as a team member for Small Office Technology implementing office software an...

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  Government Departments

  • Canberra and Melbourne

  • Communications Consultant, Manager, Senior Information Officer, Programmers

    • Jan 1982 - Dec 1989
    • Canberra and Melbourne

    Worked in MVS and SNA Mainframe software and hardware as Application, System Programmer, Network Programmer:Provided level 1, level 2 and level 3 Help Desk support.Installed and Maintained SNA Network Communications software for FEP IBM 3735-3745-3746, 3720-21 controllers, Raytheon controller/s, ...