Okay, let’s tackle this. So Tommy Green has skills like employee benefits, call centers, customer service, and people management. He works in Altoona, Iowa, which is a smaller location. The average rate for someone with these skills in this location might be lower. Looking at national averages, customer service reps with similar skills can make around $15-$25 per hour. Employee benefits specialists might average $40-$60 per hour. Considering Tommy’s skills and location, I’d estimate his hourly rate to be around $75, which is somewhat below the average but still reflects his value.