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Tom Williams is a seasoned business analyst and project manager with 10+ years of experience in managing global digital asset management systems, coordinating complex queries, and leading teams. He holds a Bachelor of Arts degree from Northumbria University and has worked with prominent companies such as Jaguar Land Rover and Spark44.

Experience

  • Team 6ix
    • United Kingdom
    • Business Analyst/Project Manager
      • Apr 2021 - Present
      • United Kingdom

    • United Kingdom
    • Advertising Services
    • 200 - 300 Employee
    • Application Manager
      • Oct 2016 - Apr 2021

      Jaguar Land Rover GRMS Application Manager- To assist with the management of a global CMS team help-desk, aiming to deliver a new global digital asset management system that supplies; images, video, artwork and documents to client networks and their agencies, globally, whilst also ensuring that the service provided is maintained in accordance with the standards of both Spark44 and Jaguar Land Rover Limited.Duties Include:- Co-ordinate more complex queries and manage projects from end-to-end with both key stakeholders and third-party suppliers.- Work with existing systems, procedures and operating practices, whilst also looking for efficiencies and possible enhancements through the development of a new system.- Coordinate reports and analyse data.- Represent Spark44 and share updates in meetings with clients and colleagues across the globe.- Contribute to the overall team effort by leading from example- Manage user security profiles and administer user accounts for the DAM system, as required.- Manage the administration associated with the fulfilment of online orders through designated fulfilment houses, including order tracking.- General site management and maintenance to support the team as required.- Completion of User Acceptance Testing of development releases, sprints and platform enhancements, with use of JIRA.- Meeting deadlines and prioritising tasks within the team to reach project goals.- Respond to email and telephone queries related to the client's brand application, access to the system and location of required materials.- Continued understanding and knowledge to guide correct application of JLR CI guidelines where required.- Conduct training to new starters within the team and wider business, including new stakeholders and Spark44 colleagues.- First point of contact in absence of the department director.- First Aid in the Workplace Trained.- Fire Safety in the Workplace trained.- Evacuation ‘Evac’ Chair trained.

    • Account Executive
      • Apr 2016 - Oct 2016

      Continuation of previous role at TAG, following a TUPE transfer process to Spark44 BHX

  • Tag Worldwide
    • Royal Leamington Spa, England, United Kingdom
    • Account Executive
      • Oct 2013 - Mar 2016
      • Royal Leamington Spa, England, United Kingdom

      Account Executive - Jaguar Land Rover GDMS.Purpose: - To assist in the management of a global brand support team helpdesk and to be fully immersed in a suite of brand positioning and guideline materials, and become the single-point knowledge-holder and brand guardian, acting as an extension of the client's own brand team. - To also assist with the delivery of a global asset management system supplying; images, video, artwork and documents to client networks and their agencies globally whilst ensuring that the service provided to clients is maintained in accordance with the standards of both TAG and Jaguar Land Rover.Duties: - Respond to email and telephone queries related to the client's brand application. - Provide knowledgable guidance on the correct application of the client's CI guidelines. - Co-ordinate more complex queries and manage from end-to-end with client. - Work with existing systems, procedures and operating practices. - Coordinate reports and analyse data. - Represent TAG in weekly client meetings. - Provide information by answering queries and requests. - Contribute to team effort by accomplishing related results as needed. - Manage user security profiles and administer user accounts for the digital asset management system as required. - Manage the administration associated with the fulfilment of orders - both online and offline through designated fulfilment houses, including order tracking. - General site management and maintenance to support the team as required. - Meeting deadlines and prioritising tasks. - Becoming familiar with the nature of clients' products, business culture and competition whilst understanding the possibility of change to these.

  • Stanford Hall near Lutterworth
    • Stanford Hall, England, United Kingdom
    • Events Assistant
      • Apr 2010 - May 2015
      • Stanford Hall, England, United Kingdom

      Assisted in the running of large scale outdoor events responsible for showing people into the events and to be on hand if staff presence is needed. Also responsible for micro-managing small teams of people.

    • Live Review Journalist
      • Feb 2011 - Dec 2013
      • United Kingdom

      Involves attending live music concerts and festivals before writing up a review for publication on the fly magazine's website.- Regular contact between editors, PR contacts, photographers and venue staff to organise a smooth and precise filing of written review. - Requires good levels of quick response and communication.Work includes; Kasabian, Kings of Leon, Lucy Rose, Laura Mvula, Glasvegas, White Lies, Ren Harvieu, Martha Wainwright, Alice Gold, The Pierces and the Summer Sundae Festival 2012

  • Salon Equipment Centre
    • Lutterworth, England, United Kingdom
    • Marketing Assistant
      • Aug 2011 - Mar 2013
      • Lutterworth, England, United Kingdom

      - Head writer within the company, editing written work for others and proof reading, particularly in advertisements and press releases.- Responsible for maintaining the relationship between trade magazines and press to best suggest various advertising strategies.- Day to day use of online networking and marketing tools such as our company Facebook site and Mail Chimp, as well as maintaining the company website using a content management system.- Partly responsible for the aesthetics of the UK's largest showroom of salon furniture, with an input on decisions concerning signage and layout.- Experience in use of ‘Sage’ to update accountancy figures and stock levels, showing an adaptability and attention to detail.- Completed sales over the phone and face-to-face with clients from the UK and abroad, with the ability to then complete and send invoices internationally as well as communicating with suppliers.- Covering duties in the operational side of the business such as assisting on large deliveries and tasks within the warehouse such as stock audits.

  • Northumbria University
    • Newcastle upon Tyne, United Kingdom
    • Team Northumbria Media Team - Reporter
      • Sep 2009 - Jul 2011
      • Newcastle upon Tyne, United Kingdom

      As a Match Reporter, I conducted interviews and wrote articles covering many sporting events for my university's sports teams.

  • The Apartment Group
    • Newcastle upon Tyne, England, United Kingdom
    • Promotions Assistant
      • Sep 2010 - May 2011
      • Newcastle upon Tyne, England, United Kingdom

      As well as the basic distribution of flyers on the street, I was responsible for drawing members of the public into several venues by attending wedding fayers, fashion shows and gaining audience data within the nightclubs themselves.Employing many of the skills seen in a Sales role, this part-time job was of a high responsibility as targets had to be met each and everyshift.After only 2 months of working inside 'Floritas' Bar' I became responsible for the team of people collecting the data and reported directly to my manager before and after every shift.

  • Shine
    • Stanford Hall, England, United Kingdom
    • Production Runner
      • Oct 2010 - Oct 2010
      • Stanford Hall, England, United Kingdom

      Spent two days on the set of the ITV series 'Britain's Biggest Loser', which later aired during primetime slots on ITV1 on Saturday evenings. As well as production running, I assisted the camera crew and completed gallery logging notes.

Education

  • 2008 - 2011
    Northumbria University
    Bachelor of Arts (BA), Media, Culture & Society
  • 2004 - 2008
    Lutterworth Grammer School

Suggested Services

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Industry Focus. “Advertising Services”

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