Experience

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  LendingOne

  • Boca Raton, Florida, United States

  • Valuations Manager

    • Oct 2023 - Present
    • Boca Raton, Florida, United States

    Speed and Ease | Authentic Experience | Solutions Driven | Loyal Partners

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  Fannie Mae

  • Single Family Collateral Valuations - Collateral Management

    • Aug 2011 - Jul 2023

    · Veteran of Fannie Mae's elite national Valuation Field Team, promoted with top behavioral ratings.· Improved strategic third-party vendor quality and execution by directly managing a multi-state panel to align with company service engagement letters and best practices.· SME role in strategic vendor scorecard compilation and synthesis of vendor feedback for reporting, training, and process improvement. · Vendor Management SME role to assist in implementation and administration of governance functions including onboarding, remediation record keeping, and offboarding for non-conformance.· Considerable SME experience in continually and independently analyzing product deliverables, proactively seeking trends for areas of improvement, and recommending solutions to management. · Reduced operational, reputational, and financial risk by ensuring that vendor performance standards met company and industry guidelines, mitigating further risk by seeking opportunities to develop and optimize work processes. · Ensured regulatory audit compliance by collaborating with departmental teams to comprehensively review, edit, update, or retire Standard of Work documents. · Supported an industry leading valuation platform by providing detailed analysis of external vendor appraisal, property inspection, and repair scope report documents sourced nationwide.· Cross-functionally operated as team SME with internal stakeholders invested in additional enterprise objectives including insurance risk, process modernization and Artificial Intelligence, and work visibility. · Identified, maintained, analyzed, and reported monthly KPI metrics to senior management and other company stakeholders to align decisioning with the current external performance environment.

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  Appraisal NOW

  • Florida, Colorado, Michigan

  • Owner/Operator

    • May 2000 - Aug 2011
    • Florida, Colorado, Michigan

    CEO (Chief Executive Officer)• Strategic decisioning, client development, retention, build and maintain collaborative relationships. COO (Chief Operating Officer)• Ensuredt 100% customer satisfaction end to end seamless performance of all business aspects. Reviewed strategic vendors and identified issues to mitigate risks.CFO (Chief Financial Officer)• Cross-functional business planning, budgeting, forecasting and performance analysis to drive achievement of company milestones in alignment with set standards and target dates.