Experience

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  Fireside Office Products

  • Account Manager

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  Green Food 2 Go

  • Bismarck, North Dakota, United States

  • Account Manager

    • Apr 2024 - Present
    • Bismarck, North Dakota, United States

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  Catholic Social Media

  • Content Creation Specialist

    • Feb 2024 - Present

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  TomPerna.org

  • Gilbert, Arizona, United States

  • Author and Speaker

    • Jan 2012 - Present
    • Gilbert, Arizona, United States

    Oversees personal website/blog to promote faith-based material through a WordPress Content Management System. Duties included: • Design and develops website layout, logo, and vision for TomPerna.org. • Develops relevant and faith-based themed content to a world-wide audience; blog posts have appeared on New Advent, Big Pulpit, and Catholic Exchange; monthly contributor on Epic Pew. • Responds to blog comments and reader emails to ensure reader interaction. • Creates and maintains social media accounts to reach different audiences; experience with Facebook, Twitter, Instagram, and LinkedIn. • Experience with mass email creation through Flocknote and Mailchimp; working knowledge of Eventbrite and Libsyn. • Published Author: Understanding Faith Basics Series: Understanding Catholic Teaching on the Blessed Virgin Mary. Emmaus Road Publishing, 2015. ISBN: 978-1-634460-10-1• Skilled in presentation composition, communications technology which includes, PowerPoint, and engaging audience presentations.

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  ERPA

  • Bismarck, North Dakota, United States

  • Course Equivalency Technician

    • Jul 2023 - Apr 2024
    • Bismarck, North Dakota, United States

    Entering college equivalency courses of students transferring from one college/university into another university through Ellucian's Banner software.

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  University of Mary

  • Bismarck, ND

  • Director of Mission and Hospitality for Dining Services

    • Jan 2021 - Jun 2023
    • Bismarck, ND

    Built and provided leadership for a clear hospitable, mission-driven, and service-oriented collegiate dining experience. Duties include: • Took ownership of customer issues within dining and followed problems through to resolution. Trained front-of-house positions and ensured procedures were properly carried out through clear communication with Restaurant Hospitality Supervisor and his team. • Evaluated organizational efficiency, identified weak spots, and made necessary changes to maximize staff productivity. Prepared and maintained exceptionally high customer service, hospitality, cleanliness, and organization standards. • Worked to improve the customer experience and fostered an engaged clientele across faculty, staff, and donors facilitating program growth while managing and monitoring day-to-day hospitality operations. • Served the most important stakeholders - the university's students – by building and maintaining healthy relationships, seeking their feedback through surveys to maintain customer satisfaction, and communicating weekly through internal emails and social media. • Promoted and sold the university student meal plans; sought to upsell plans and add additional perks. Communicated a meal plan presentation to incoming students and parents on three registration days. • Facilitated regular and meaningful communication with the Director of Dining Services to ensure that the needs of the University are being met in the dining hall, the campus pub, and catering events; acted as the bridge between the University of Mary and Compass/Chartwells Higher Education. • Managed and facilitated internal communication with faculty and staff and marketing strategies surrounding the dining experience, including online reviews (Trip Advisor, Yelp, Google); directed the Student Social Media Assistant to communicate with stakeholders through social media, table tents, and emails.

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  Roman Catholic Diocese of Phoenix

  • Phoenix, Arizona Area

  • Adjunct Instructor

    • Aug 2014 - Jul 2020
    • Phoenix, Arizona Area

    CC105 - Introduction to the New Testament II to adult learners once a year for five weeks.Duties included: • Taught assigned class material in accordance with learning objectives developed by the Kino Catechetical Institute. • Lectured and explained difficult material in a simple way while also providing a lecture outline so students can follow along and take notes more easily. • Assessed students through quizzes, a presentation, and a final paper.• Communicated with students outside of class to provide supplementary instruction, when necessary.

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  St. Mary Magdalene Catholic Church

  • Director of Family Education and Training

    • Jun 2018 - Mar 2020

    Organized, coordinated, and executed the Family and Children Education within the parish. Duties included: • Led the administration, curriculum development, and the culture of the Children’s Education, Sacramental Preparation, and Children’s Initiation Programs for over 350 children and 200 families; created special events with the assistance of a small staff. • Recruited, certified, and provided new hire training and formation for 40 volunteer teachers and assistant teachers within the curriculum. • Communicated with families and teachers through an email marketing system.• Generated training days and retreats for adult learning and maintains that each volunteer teacher and assistant volunteer teacher is educated on the current Safe Environment policies. • Partnered with Supervisor and Subject Matter Experts (SMEs) to teach the weekly parent sessions maintaining the family scope of the program. • Injunction with the Director of Finance prepared and submitted an annual budget, to be implemented according to parish policies; sought out donors to assist with SME's costs and special events. • Authored monthly articles related to Catholicism for Vidi Dominum, the weekly parish publication.

  • Director of Adult Learning

    • Nov 2013 - May 2018

    Designed and implemented an adult learning program from scratch and maintained a successful curriculum and action plan for adult learning steadily increasing attendance and participation. Duties included: • Championed the curriculum development and marketing of adult learning studies through online and print sources.• Developed presentations to adult learners ranging all ages; established a plan and designed monthly curriculum and calendars. • Communicated with participants through email marketing platform. • Collaborated with the Director of Children’s Religious Education and Supervisor in establishing a regular rotation of Subject Matter Experts (SMEs) for parents in the Family Formation Program; on a monthly basis taught and led the adult learners of that program. • Established and maintained a team of Subject Matter Experts (SMEs) for parish-wide adult learning weekend speaker series. • Authored monthly articles related to Catholicism for Vidi Dominum, the weekly parish publication. • Spearheaded the uploading of the weekly Sunday homilies to podcast hosting websites; edited the recordings for time and maintained the podcasts online; created and served as the administrator of multiple social media platforms.

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  Legacy Financial Group

  • Scottsdale, AZ

  • Social Media Director

    • Jul 2019 - Feb 2020
    • Scottsdale, AZ

    Oversees the Social Media platforms for the Legacy Financial Group. Duties include: • Connecting and building relationships with insurance, auto sales, and other sales professionals through LinkedIn. • Developing potential leads through these social media sites and seeking people who are interested in speaking to a financial planner.

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  University of Mary - Tempe

  • Tempe, AZ

  • Adjunct Professor

    • Jul 2012 - Jul 2013
    • Tempe, AZ

    Taught Introduction to Theology (THE 112) to adult learners in a college classroom.

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  Our Lady of Perpetual Help Catholic Church

  • Scottsdale, Arizona

  • Director of Stewardship and Advancement

    • Sep 2012 - Jun 2013
    • Scottsdale, Arizona

    Developed the Stewardship program to create a Stewardship Way of Life in the parish and the school consisting of time, skills, and finances. Duties included: • Led the school’s advancement program as adopted by the Parish Finance Council and Parent Advisory Board. • Designed, created, and sent out weekly newsletters to a collected email distribution list using marketing platform to maintain contact with parishioners to promote events and programs.

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  St. Dominic Savio Catholic High School

  • Austin, Texas Area

  • Department Chair and Teacher

    • May 2010 - Jul 2012
    • Austin, Texas Area

    Developed lesson plans and assessments for high school theology courses. Implemented lesson plans in the classroom using technology on a daily basis through a SmartBoard.Oversaw theology curriculum in association with the Diocese of Austin and the United States Conference for Catholic Bishops. Gathered information on textbook resources and develop theology course descriptions. Met with Principal and theology teacher on a monthly to discuss objectives for the department.

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  Saint Mary's Catholic High School

  • Phoenix, Arizona

  • Classroom Teacher

    • Jul 2004 - Jul 2008
    • Phoenix, Arizona

    Taught Theology at Saint Mary's Catholic High School in Phoenix, ArizonaDeveloped lesson plans and assessments for high school theology courses. Implemented lesson plans in the classroom, using technology on a daily basis through a SmartBoard, computer and DVD player. Met with parents frequently to review student’s grades and progress. I served as the Moderator for the Sophomore Class and Columbian Squires Circle #5000. Guided Student Officers in weekly meetings, fundraising activities, and school activity projects.

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  Roman Catholic Diocese of Phoenix

  • Phoenix, Arizona Area

  • Substitute Teacher

    • Sep 2002 - May 2004
    • Phoenix, Arizona Area

    Substitute taught grades K-12.

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  Allstate

  • Scottsdale, Arizona

  • Customer Sales Representative

    • May 2002 - Sep 2002
    • Scottsdale, Arizona

    Assisted an Allstate Insurance agent with duties including: customer service and cross-line billing sales and billing endorsements.

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  Luce Online

  • Scottsdale, Arizona

  • Sales Representative

    • Sep 2001 - Apr 2002
    • Scottsdale, Arizona

    Responsible for prospecting and opening new business accounts via outbound calls. Maintained relationships with current clients.

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  St. Thomas Aquinas Catholic Church

  • Avondale, Arizona

  • Director of Youth Education

    • Jul 1999 - Jun 2001
    • Avondale, Arizona

    Oversaw and implemented all curricula for high school, junior high, and Confirmation youth ministry programs and parents support group. Maintained a budget of $100,000. Served as primary fundraiser for various activities. Responsible for recruitment, training, and supervision of a core team of young adults. Developed and oversaw relationship building outreach. Planned and executed semester schedules, including Sunday night programs, and bi-yearly retreats.

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  Life Teen Studios

  • Phoenix, Arizona, United States

  • Ministry Assistant

    • Sep 1998 - Jun 1999
    • Phoenix, Arizona, United States

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  Enterprise Rent-A-Car

  • Scottsdale, Arizona

  • Management Trainee

    • Jan 1998 - Aug 1998
    • Scottsdale, Arizona