Experience

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  Melbourne United Basketball Club

  • Australia
  • Spectator Sports
  • 1 - 100 Employee

  • Commercial Operations Assistant

    • Aug 2018 - Present

  • Sales Representative

    • Jul 2017 - Aug 2018

    A diverse role working in various areas of the club including membership and ticketing, online store & merchandise and corporate sales & networking events.MEMBERSHIP & TICKETING- Cold-call membership sales.- Membership rollover and adjustments.- Handling inbound calls from members.- Familiar with computer systems used for Ticketek, Salesforce, computer/phone operations.- Positive results & relationships with customers.- Working in a team orientated office environment during standard business hours.MERCHANDISE- Game day sales & customer service retail. - Merchandise stall bump-in & bump-out.- Customer service & merchandise sales for corporate & VIP patrons.- Leadership & management of volunteers.- Operate online store.- Stock management, stocktake & presentation.- Shipment of merchandise to customers.- Accepting deliveries of stock.- Cash handling.CORPORATE- Corporate sales for 'United In Business' networking program.- General sales over the phone & game days for ViP clients.- Assisting with operation of networking events on behalf of Melbourne United Basketball Club. - Working with the United In Business Coordinator at the 2017 & 2018 networking Golf Day event and quarterly UiB luncheons.- Managing digital database of corporate customers.- General customer service including over the phone, in person & via email.

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  Melbourne Football Club

  • Melbourne, Australia

  • Events Assistant

    • Mar 2017 - Mar 2020
    • Melbourne, Australia

    Key role contributing to the match day experience produced by Melbourne Demons Football Club, the oldest and most iconic club in the Australian Football League.-Assisted with the operation of the Guard Of Honour, a privileged position that involves guiding young members on to the MCG turf and cheering as players enter the ground.-Trusted with the responsibility of looking after a large group of excitable children and leading them through secure and private behind-the-scenes areas of the stadium as part of the Guard of Honour, including for marquee clashes such as the Queen’s Birthday game.-Pre-game activities outside stadium such as art workshops and skills clinics with emphasis on engaging young fans.-Directing clinics on game days that focus on appealing to international students and teaching them the basics of Australian Rules Football.-Supporting local clubs with the operation of junior Auskick competitions and representing the Melbourne Demons at a grassroots level.-Data collection at VFL games & fostering positive relations with the community on behalf of the club.

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  Switch Lifestyle

  • Australia
  • 1 - 100 Employee

  • Bartender

    • Apr 2015 - Aug 2018

    - Trained to provide leadership to coworkers and take responsibility of team performance on busy nights. - Responsible for ordering bar supplies on a weekly basis.- Demonstrated flexibility, working in roles demanding diverse responsibilities under a variety of circumstances.- Completed management and operation of private hospitality events after networking with impressed customers.-Commonly work formal events & functions, assisting important clients to run their events professionally and with minimal effort on their behalf.

  • Bartender

    • Nov 2013 - Apr 2015

    - Excellent communication skills interacting with customers and fellow staff.- Thrives working in a high-pressure environment independently and as a member of a team.- Experienced in cash handling and complex transaction management.- Ability to work extremely long hours.- Trained to work with, diagnose and repair, change and clean a variety of relevant bar service tools and machines.-Talented at designing and preparing new menu items.

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  Box Hill Hawks Football Club

  • Events/Community Intern

    • Mar 2017 - Oct 2017

    - Assisting General Manager & Commercial Operations Coordinator with all Box Hill Hawks major events in 2017.- Completing all administration tasks in the lead up to Presidents Functions and other match day events.- Involved in match day operations including supporting with sponsorship activations.- Heavily involved with fundraising and community events such as major 2017 Golden Ticket Raffle and Mid-Season Ball fundraiser.- Responsible for gaining donations from local and state businesses.- Building networks with corporates and clients of the Box Hill Hawks Football Club.