Experience

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  FOX Factory

  • Franklin Springs, Ga

  • Talent Acquisition Specialist

    • Jan 2022 - Present
    • Franklin Springs, Ga

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  ReaderLink

  • Winder, Georgia

  • Recruiter

    • Aug 2019 - Jan 2022
    • Winder, Georgia

• 

  Lowe's Companies, Inc.

  • Mooresville, NC

  • Central Talent Acquisition Specialist

    • Feb 2019 - Aug 2019
    • Mooresville, NC

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  ResourceMFG

  • Concord, NC

  • Staff Performance Manager

    • Sep 2018 - Dec 2018
    • Concord, NC

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  Gander Outdoors

  • Firearms Manager

    • Feb 2018 - Sep 2018

• 

  Plant Partners - Metrolina Greenhouses

  • Huntersville, NC

  • Director of Merchandising

    • Dec 2010 - Jun 2017
    • Huntersville, NC

    • Responsible for leading the third party live goods merchandising operations for the nation’s largest greenhouse and annuals grower and perennial provider.• Implemented recruiting plans for seasonal merchandisers that included the development of staffing estimators by store and local grass roots recruiting efforts.• Restructured field management team to more closely match our client’s organization and improve vendor / client relations. This also added over $250,000 directly to the bottom line.• Restructured training to better accommodate the needs of our Regional and District Managers within the new field structure.• Implemented new reporting tools to ensure field managers have access to real time numbers to ensure budgeted hour’s compliance.• Plant Partners provides merchandising services in approximately 1300 Lowes, Walmart and Home Depot stores, operating in 17 states and employs over 2600 seasonal merchandisers.

• 

  H&R Block Tax Services, Inc

  • District Manager

    • May 1998 - Jun 2010

    Recognized for my accomplishments in Ashville, NC and received a promotion to include 40 locations and over 600 employees.Increased district net profit from 33% to 41% by controlling costs and expenses to improve operating efficiencies.Developed and led marketing plan for the entire district increasing client count for the district by 1.6%; which led the region and division.Improved add on product sales from 19% to 29% throughout district.Developed and implemented staff training and coaching strategy that established "Clear and specific" responsibilities for each employee.Improved associate retention from 55% to 78%.Developed and implemented the "New District Manager Mentoring Program" - conducting biweekly conference calls to give new district managers clear and focused goals and best practices. Progress with new district managers was recorded and reported back to senior leadership.Served on the District Manager Advisory Council. This council was formed to allow the DM's a voice in critical decisions made by the divisional leadership.

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  H&R Block

  • District Manager

    • May 1998 - Jun 2010

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  Docktor Pet Centers

  • buyer

    • 1998 - 2008

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  C.T. Farm & Country Stores, Inc

  • General Store Director

    • Aug 1994 - May 1998

    Responsible for the day to day operations of a 60K sq foot retail store with an average sales volume of $10mm per year.Drove store budget attainment through the effective execution and management of the stores operations, sales, training and inventory responsibilities.Led a staff of 2 assistant managers who under my direction were promoted to store managers as well as 4 department heads and 22 floor and yard associates.Increased store volume from $6.67mm to $10mm per year. Which led to an increase of 50% in just 3 years.Increased net profit, from 12% to 18%, 3 years in a row.

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  PetsMart, Inc

  • General Store Director

    • Sep 1992 - Aug 1994

    Directed all aspects of store management for National pet and pet supplies store. Effectively hired, developed and managed a team of 2 assistant store managers and 16 store associates for a newly opened location.Recognized for achieving the highest gross margin within the chain.

• 

  Retail Services and Systems

  • Management Supervisor

    • Mar 1990 - Sep 1992

    Reporting to the company owner, I was responsible for the daily operation of multiple retail dry cleaning stores. Developed policies and procedures manual to streamline and standardize operations.

• 

  Docktor Pets Centers / SmartPets, Inc

  • Merchandise Manager

    • Nov 1981 - Nov 1989

    Total responsibility for Merchandise selection, catalog design and production, fulfillment of Mail order division.Manager of Distribution ControlResponsible for inventory control, customer order processing and productivity reporting for east coast warehouse operations.

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  KMart

  • manager

    • 1977 - 1981