Experience

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  Radial Inc.

  • King of Prussia, PA

  • Lead Performance Analyst

    • Dec 2015 - May 2022
    • King of Prussia, PA

    I developed and managed over 500 synthetic monitoring tests in Catchpoint for Application Performance Monitoring (APM) of the API services and websites Radial hosts. Radial offers omnichannel commerce technologies and operations to numerous clients, large and small, for orders, payments, fulfillment, and customer care.These synthetic tests monitored performance and generated alerts to L1/L2 operations teams and also drove performance reporting to validate that Radial met contractual Service Level Agreements (SLAs) for clients.Radial was formerly eBay Enterprise / GSI Commerce Solutions.

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  eBay Enterprise

  • King of Prussia, PA

  • Software Development Manager / Agile Product Owner

    • Jan 2013 - Jul 2015
    • King of Prussia, PA

    As the agile product owner for marketplace integrations I enabled retailers to sell on Amazon, eBay, Newegg, and Rakuten (Buy.com) via ChannelAdvisor, eBay, and PayPal APIs. This expanded the sales opportunities beyond the clients' own webstores, providing them an outlet for long-tail seasonal and discontinued inventory.eBay Enterprise (formerly GSI Commerce, now Radial Commerce) was a leading provider of omni-channel eCommerce, order management, fulfillment, customer care, and marketing solutions to many retailers.eBay Enterprise was formerly GSI Commerce Solutions.

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  GSI Commerce Solutions

  • King of Prussia, PA

  • Sr. Software Engineer

    • Jan 2004 - Jan 2013
    • King of Prussia, PA

    Designed, developed, maintained, and operated ETL jobs for webstore business integrations with clients, third-parties, and internal systems using object-oriented Perl programs built on CPAN modules, local execution frameworks, Oracle databases, Verity search engines, and IBM's DataStage and Sterling File Gateway.

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  Reuters / Reality Online

  • Valley Forge, PA

  • Sr. Software Engineer

    • 1994 - 2002
    • Valley Forge, PA

    Reuters (now Thomson Reuters) is global news and information provider to the financial and media industries. Reality Online was acquired by Reuters. Reality created wealth management applications for PCs and MACs for the individual investor and for clients of large brokerage firms. Realty hosted on-line investment resources: real-time market quotes, equity and mutual fund trading, financial news, historical data, and financial charting.

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  Rabbit Software / Tangram Enterprise Solutions

  • Malvern, PA

  • Sr. Member of Technical Staff

    • 1984 - 1993
    • Malvern, PA

    Rabbit was a startup company that created PC-based business products.Developed portable C programs for many flavors of Unix systems with a focus on IBM protocol emulations to tie PCs and LANs into corporate networks.

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  TeleSciences

  • Moorestown, NJ

  • Sr. Member of Technical Staff

    • 1982 - 1983
    • Moorestown, NJ

    Developed C and Unix applications to enhance analog telephone switching systems with digital features such as real-time billing, traffic management, call-waiting and call-forwarding.

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  Fischer & Porter

  • Warminster, PA

  • Software Engineer

    • 1978 - 1982
    • Warminster, PA

    Process control application programming with C language on Unix and RSX-11M operating systems with DEC and Intel computers.