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Tom Dawson is a seasoned professional with 29 years of experience in various roles, including Business Development Manager, Key Account Coordinator, County Training Manager, Wine Advisor, and Executive Officer. He has a strong background in training, customer service, account management, sales, and community development. Currently unemployed after being made redundant, Tom is looking to leverage his skills and experience to secure a new opportunity. With a strong educational foundation from Ferryhill Grammar School, Tom has developed a unique blend of skills and expertise that would be valuable in a variety of industries and roles.

Experience

    • Business Development Manager
      • Sep 2015 - Present

      Made redundant on 18 September and currently unemployed

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Key Account Coordinator
      • Jul 1995 - Present

      My role within St John Ambulance Commercial Training combines Elements of Business Development with Customer Support. I talk and meet with existing clients and potential new clients. My role isn't to sell it's to build a relationship and help clients to identify their training needs and work with them to provide solutions to those needs. Should clients choose to use the services of St John Ambulance Commercial Training, I will be their point of contact for enquiries, problem solving etc. I provide a 1 stop shop on behalf of St John Ambulance for Client's training needs relating to First Aid and Health & Safety.My aim is to make choosing courses and, working with our Customer Service and Training Teams, booking courses and receiving training as straightforward and pleasant an experience as possible.

    • County Training Manager , County Durham
      • 2000 - 2007

      Managed the Training Team for County Durham. Increased business and customer base 3 fold in that time

  • Pieroth UK
    • Gateshead and NE England
    • Wine Advisor
      • Nov 2015 - Apr 2016
      • Gateshead and NE England

      Making appts to deliver wine tastings in people's homes and selling quality wines on a Business to Customer basis (direct sales)

    • Executive Officer
      • Dec 1971 - Jul 1995
      • Durham

      Joined National Savings from leaving school and carried out a variety of admin and clerical roles. On promotion to Executive Officer in 1979 (one of the youngest in the Department) I migrated to IT - first on mainframes (programmer and database administrator) then to PC Systems (installation of N...

Education

  • 1966 - 1971
    Ferryhill Grammar School
  • 1966 - 1971
    Ferryhill Grammar School

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