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Togia Lui

Research at Sustaining Hawkes Bay Trust - Environment Centre
Intro Book
Experienced project manager and strategist with a strong background in analysis and business planning.
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Location
Napier, Hawke's Bay, New Zealand, NZ
Languages
  • English -
Skills
  • Contract Management
  • Project Management
  • Strategy
  • Change Management
  • Governance
  • Show all
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Bio

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Togia Lui is a seasoned professional with 20+ years of experience in project management, strategy, and analysis. She has held various roles in industries such as energy, finance, and innovation, including Project Manager at Industrial Research Limited, Customer Engagement Centre at Callaghan Innovation, and Senior Manager at Bank of New Zealand.

Experience

  • Sustaining Hawkes Bay Trust - Environment Centre
    • Hastings
    • Research
      • Mar 2016 - Present
      • Hastings

      Volunteer

  • Hawkes Bay Sustainability Trust
    • Hastings
    • Sustainability Coordinator
      • Nov 2016 - May 2024
      • Hastings

      This has proved to be a very interesting role covering education in schools and community groups regarding waste and its' impact on the local environment. I also manage the zero waste service for events of various sizes where my team of Waste Warriors divert as much as 95% of waste from landfill. This is proving to be a service that the public appreciate and would like to see more of.

  • Callaghan Innovation
    • Wellington
    • Customer Engagement Centre
      • Feb 2013 - May 2015
      • Wellington

      Analysing and reporting on customer activity in order to improve customer serviceResponding to customer queries using a "no wrong door"​ approach. My experience with IRL and knowledge of New Zealand's science and innovation system enabled me to find solutions for 99% of customer queries.Monitoring and reporting on KPIAssisting with event management

  • Industrial Research Limited
    • Research Services
    • 1 - 100 Employee
    • Project Manager
      • Jul 2009 - Feb 2013

      This role was similiar to the Commercialisation Project Manager role with a greater emphasis on understanding our customers including the use of market surveys and providing business intelligence.

    • Commercialisation Project Manager
      • Jun 2003 - Jul 2009

      The underlying nature of my role was to understand the technology, who in the world would want to use it, how we were going to get it there and then implementing or supporting the implementation of the plan.This required me to wear a number of different hats and undertake varied roles including project management, market research, data gathering and analysis, customer engagement, writing and presenting business cases, financial modelling, risk management, event management and customer engagement.Projects varied in size from $5,000 to over $6m.

  • Contact Energy Ltd
    • Wellington
    • Billing Manager
      • 2001 - 2003
      • Wellington

      Managing the billing teams responsible for billing retail customers and time of use customers.

  • Bank of New Zealand
    • Senior Manager
      • 1992 - 2001

Education

  • 1977 - 1985
    Victoria University of Wellington
    Bachelor of Commerce & Administration, Accounting

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