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Bio

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Todd Humber is a seasoned sales professional with 20+ years of experience in automotive, sales, and management. He has held various roles, including Sales Operations Manager, Strategic Account Manager, and Business Development Manager. Todd has a strong background in sales process, customer retention, and marketing strategy.

Experience

  • Rinnai Canada
    • Mississauga, Ontario, Canada
    • Business Development
      • Apr 2021 - Present
      • Mississauga, Ontario, Canada

  • Big Ass Fans
    • Mississauga, Ontario, Canada
    • Strategic Account Manager - Canada
      • Jun 2018 - Mar 2021
      • Mississauga, Ontario, Canada

  • Paddock Motor Club
    • Burlington, ON.
    • General Manager (Contract Position)
      • Oct 2016 - Dec 2017
      • Burlington, ON.

      Responsible for getting the club open for business.-Managed all day to day operations.-Worked with contractors to complete design and construction of commercial kitchen.-Worked with contractors to finalise details and additions to cigar lounge.-Developed membership program and all application documents.-Worked with legal to complete liability waivers-Built membership pricing structure and process for sales.-Sold the first wave of memberships personally-Hands on developing menu offerings and wine lists with in house chef.-Built relationships with Alcohol and gaming representative and local Health Inspectors to build our internal related processes-Participated in all inspections-Successfully opened club June 1/2017 with sales , event and day to day processes in place.

  • Accenta Display Corp.
    • Toronto, Canada Area
    • Director of Sales
      • Jan 2016 - Oct 2016
      • Toronto, Canada Area

    • Canadian Sales Manager (Contract Position)
      • Jan 2015 - Dec 2015
      • Mississauga,ON.

      Responsible for developing multi-channel Ford OEM Accessory sales, marketing and training programs, and implementing those programs through a team of Accessory Integration Specialists in Ford-Lincoln dealerships throughout Canada.

    • Sales Operations Manager,Budds BMW Motorrad/MINI
      • Aug 2004 - Aug 2014
      • Oakville,On.

      • Managed sales process and staff for the MINI and BMW Motorrad divisions.• Specified and ordered inventory• Coached staff daily towards goals and aided in physical sales with customers• Achieved 20% sales growth during tenure• Provided direction and identity of the brands within the organization• Developed significant loyalty from clients based on superior service and relationship management• Increased business and customer retention by implementing a one-on-one customer follow-up procedure• Trained new sales associates and assisted with their professional development• Directly managed a staff of ten full time employees with zero voluntary turnover in a five year period• Accurately managed sales and marketing budgets for both divisions• Managed work and training schedules for all staff• Developed several premium customer experiences that significantly impacted client loyalty, grew client base and increased bottom line profitability: o Couples Ride Program – BMW Motorrad o ‘MINI Escapes’ – MINI Division o Track Days o G.S. Rider Training Days o Motorrad Engine Clinics o Ambassador Participation Program

Education

  • St. Catharines Collegiate
    High School

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