Experience

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  Smartfinancial

  • Account Manager
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  EverQuote

  • United States
  • Technology, Information and Internet
  • 300 - 400 Employee

  • Executive Customer Success Manager

    • May 2021 - Present

    ●2020 EverQuote Heart Award Winner●Q4 2020 Summit Club Winner●Direct contact for the top 75 spending accounts within the organization.● Maintain monthly & quarterly meetings with top spending accounts with a focus onconsultation to hit agency goals.● Present insight to accounts through use of data analysis to increaseperformance and overall satisfaction.●Monthly visits to meet face to face with customers for business reviews, product training, and networking events

  • Accelerated Growth Program Business Consultant

    • Dec 2019 - May 2021

    Agency Business ConsultantFull-timeDates Employed December 2019 – Present●Direct contact for the top 75 spending accounts within the organization.● Maintain monthly & quarterly meetings with top spending accounts with a focus onconsultation to hit agency goals.● Present insight to accounts through use of data analysis to increaseperformance and overall satisfaction.●Monthly visits to meet face to face with customers for business reviews, product training, and networking events

  • Customer Success Manager

    • Jul 2018 - Dec 2019

    Promoted to Customer Success Manager for FarmersFarmers as a carrier (just like any specific carrier) has a unique set of needs, concerns, and technical issues to overcome. As the sole manager running the entire Farmers book for EverQuote I manage, maintain, and guide Farmers agents to exponential success. I train their team, work to optimize their account settings, develop strategies to increase success and improve their bind/retention rates, and ultimately work towards longevity and success of each of my agents.

  • Inside Sales Executive

    • Nov 2016 - Jun 2018

    Full cycle sales, outbound prospectingConnect auto insurance agencies to consumers actively looking for auto insurance quotes in real-time. We provide auto insurance agencies with consumers at the highest close rate, highest connectivity rate, greatest success rate.

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  Exclusive Concepts

  • Burlington, MA

  • Inside Sales Account Executive/SaaS Sales Director

    • Sep 2015 - Nov 2016
    • Burlington, MA

    Full cycle sales, primarily outbound prospectingLead generation, schedule demos, lead demos, register for trials, negotiate contractsSmall number of inbound leads, cross-sell, win backsAttend conventions, exhibitions, events, etc.Work directly with customer success team, provide insight to help o...

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  Neotys

  • Waltham, MA

  • BDR - Business Development Representative

    • Sep 2014 - Sep 2015
    • Waltham, MA

    • Global Demand Generation Business Development Representative • Set introductory meetings for Load and Performance Testing of Web and Mobile Applications. - Set introductory meeting which led to enterprise deal with Home Depot

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  Smartling

  • Waltham, MA

  • BDR - Business Development Representative

    • Mar 2014 - Jul 2014
    • Waltham, MA

    • Global Demand Generation Business Development Representative • Set introductory meetings for Web 2.0 online/mobile language translation management

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  Green Leads, LLC

  • Andover, MA

  • BDR- Business Development Representative

    • Nov 2013 - Feb 2014
    • Andover, MA

    • Global Demand Generation Sales Representative • Set introductory meetings for IT solution based companies.

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  TIBCO Spotfire

  • Somerville, MA

  • MDS- Market Development Specialist

    • Oct 2012 - Aug 2013
    • Somerville, MA

    • Set more meetings than any other MDS Representative every quarter • Lead Generation, Marketing Specialist • Set over 200 meetings in 2013 • Generated over 12 million dollars pipeline in 2013 -Set Quota = 40 Meetings per quarter-Set = Average 120 Meetings per quarter-Pipeline Quota = 1 Million ...

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  A World of Tile

  • Albuquerque, New Mexico Area

  • Sales Representative

    • Jan 2012 - May 2012
    • Albuquerque, New Mexico Area

    Retail Sales Representative• Sold tiles and other products required for tile installation/maintenance • Assisted sales processes for tile installation/maintenance projects • Provided training and tutorials for tile installation/maintenance projects - Worked with construction companies and privat...

• 

  T-Mobile

  • Lynn, Massachusetts

  • Senior Retail Sales Representative

    • May 2007 - Sep 2008
    • Lynn, Massachusetts

    Retail Sales and Customer Service RepresentativeWon Best in Customer Service (Northeast Region)Won Best Store in Northeast Region• Functioned on both sales and customer service levels • Trained new employees in sales strategy • Received highest customer service ratings in store history

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  BAO- By Appointment Only

  • Burlington, Massachusetts

  • Senior Inside Sales Representative

    • Jan 2005 - May 2007
    • Burlington, Massachusetts

    • Ranked top 5 Inside Sales Representative in company • Global Demand Generation Sales Representative • Set introductory meetings with Fortune 1000 companies • Set over 500 meetings in the first year • Received over 30 awards of excellence - Meeting Quota = 20 Meetings per month- Set = Average 40...