Experience

• 

  A3T (Agil3 Technology Solutions)

  • United States

  • Application Administrator

    • Nov 2022 - Present
    • United States

• 

  Akira Technologies

  • Honolulu, Hawaii, United States

  • Unix Linux System Administrator

    • May 2022 - Apr 2023
    • Honolulu, Hawaii, United States

• 

  Insight Global

  • MCBH Kaneohe Bay, Hawaii, United States

  • Information Technology Specialist

    • Jun 2020 - May 2022
    • MCBH Kaneohe Bay, Hawaii, United States

• 

  Farrington Foundation

  • It Consultant

    • Jan 1999 - Jun 2020

    I have collected and analyzed the requirements for the membership database and determined that an Access Database was the best way to track and maintain the membership data. I created the forms, queries, tables, and reports to add, delete, update, and maintain membership data. I also installed, maintained and configured all hardware and software for the Farrington Alumni and Community Foundation's Membership computer and wireless network.. In addition, I have been providing technical support and maintenance for the Foundation’s membership computer. I am doing the Content Management for the FACF’s website. I edit & proofread site content. I am updating the membership lists every month, and the Important FACF News every four months. I also check the website for any problems.

• 

  Bank of Hawaii

  • Honolulu, Hawaii

  • Service Desk Analyst

    • Apr 2018 - Apr 2020
    • Honolulu, Hawaii

• 

  G4S SECURE SOLUTIONS

  • Honolulu, Hawaii

  • Security Guard

    • Jan 2018 - Apr 2018
    • Honolulu, Hawaii

• 

  The Queen's Medical Center

  • 1000 Bishop St

  • Service Center Analyst

    • Sep 2016 - Jul 2017
    • 1000 Bishop St

• 

  Hawaii Health Systems Corporation

  • Information System Specialist

    • Nov 2013 - Sep 2016

    My main responsibility is to assist all users in the day to day operations including troubleshooting operational problems, determine possible options and coordinating with all impacted users and other IS staff on resolutions. Provide level-one contact and problem resolution for all users with desktop and mobile device software, application, and hardware problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Create, update, and maintain technical procedure documents to be used as training devices. Provide training to co-workers as needed.

  • Data Processing Systems Analyst

    • Apr 2012 - Nov 2013

    My main responsibility is to assist all users in the day to day operations including troubleshooting operational problems, determine possible options and coordinating with all impacted users and other IS staff on resolutions. Provide level-one contact and problem resolution for all users with desktop and mobile device software, application, and hardware problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.

  • Computer Operator

    • Aug 2011 - Apr 2012

    Assist users in day to day operations including troubleshooting operational problems, determining possible options and coordinating with all impacted users and other IS staff on resolutions.

• 

  State of Hawaii Judiciary

  • Judiciary Clerk

    • Feb 2010 - Jul 2011

• 

  Rivio

  • Software Quality Assurance Engineer

    • Feb 2000 - Jul 2001

    Wrote Test plans and test cases based on Project Management, customer, and Engineering specifications. Wrote automated (Silk Test) scripts in order to determine if our software met or exceeded company specifications.