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Credentials

  • Lean Six Sigma Yellow Belt
    Canopus Business Management Group
    Sep, 2017
    - May, 2026
  • ISO 22000 - Food Safety Management- Systems Auditor/Lead Auditor Training based on FSSC
    Sgs United Kingdom Ltd
    Oct, 2015
    - May, 2026
  • HACCP
    International Food Safety & Quality Network (IFSQN.com)
    Jun, 2015
    - May, 2026
  • ISO 9001 Lead Auditor
    Udemy
    Jun, 2015
    - May, 2026

Experience

    • General Manager
      • Jan 2019 - Present
      • Lusaka, Zambia

    • Operations/Logistics/Admin/Quality Assurance
      • Jan 2011 - Present

      Operations and Quality Assurance Manager – reports to the Managing DirectorKey responsibilities include: - Establish and oversee all operational and administrative procedures and daily running for both wholesale and retail divisions, responsible for all junior staff- Drafting contractual agreements and managing logistics for the mining and tourism industries- Design and implement Quality Management Systems/Manuals to conform to ISO 22000:2005 and customer requirements- Design staff training manuals and SOPs- HACCP Team Leader- Internal Auditor- Liaison for South African fast food and supermarket franchises in Lusaka - Troubleshooting and Customer Relations

    • Logistics Manager
      • Sep 2008 - Jan 2011

      (Procurement and logistics for the tourism/hospitality and mining industries)Procurement and Logistics Manager – reports to Managing DirectorKey responsibilities include:- Setting up of resources, operations and client and supplier bases for the establishment of the new procurement sector of the company (core business was the sale and distribution of fresh produce)- Coordinating purchasing team, transportation and delivery- Project coordinator for various Zambian-based mines- Quality Control, Stock control

    • Procurement Agent
      • Apr 2005 - Jul 2008

      (Primary business: Processing and distribution of meat products Secondary business: Procurement and logistics for the tourism and mining industries)Assistant General Manager- reports to the General ManagerKey responsibilities include:- Project leader for reputable mining company in the Democratic Republic of Congo, and various Zambian-based ones- Part of the procurement and logistics team, with designated duties - Fill in for the General Manager when required- Receiving of all orders and redistributing them to the various departments- Partake in the production and processing administration of the meat sector- In charge of facility and staff hygiene - Coordinate daily deliveries for local and out of town clients- Supplier negotiation

Education

  • Istituto Nostra Signora delle Grazie (Linguistics College) - Nizza Monferrato, Italy
    Linguistics

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