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Titose Isaac

Technical and Operation Manager at MTN Business Botswana
Intro Book
Seasoned IT professional with expertise in network security, administration, and management.
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Location
Botswana, BW
Languages
  • English Professional working proficiency
Skills
  • Network Security
  • Networking
  • Active Directory
  • Firewalls
  • Cisco Systems Products
  • Show all
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Bio

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Titose Isaac is a seasoned IT professional with expertise in network security, administration, and management. With a strong educational background in Computer Information Systems and certifications from Cisco and Juniper, he has honed his skills in troubleshooting, configuration, and implementation of network infrastructure. He has worked in various roles, including Core Network Engineer and Network Support Engineer, and has experience with wireless point-to-point and point-to-multipoint radio links, as well as high-capacity radio links using NEC and RADWIN.

Credentials

  • Cisco Certified Specialist-Security Core
    Cisco
    Jan, 2021
    - Apr, 2026
  • Juniper Networks Certified Associate, Junos (JNCIA-Junos)
    Juniper Networks
    Aug, 2020
    - Apr, 2026
  • NSE 2 Network Security Associate
    Fortinet
    Jun, 2020
    - Apr, 2026
  • NSE1 Network Security Associate
    Fortinet
    May, 2020
    - Apr, 2026
  • Cisco Certified Specialist- Enterprise-Core
    Cisco
    Jun, 2018
    - Apr, 2026
  • Cisco Certified Network Professional-Enterprise- (CCNP-ENTERPRISE)
    Cisco
    Jun, 2018
    - Apr, 2026
  • Cisco Certified Specialist- Enterprise Advanced Infrastructure Implementation
    Cisco
    Jun, 2018
    - Apr, 2026
  • International Computer Driving Licence
    ICDL Africa

Experience

  • MTN Business Botswana
    • Botswana
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical and Operation Manager
      • May 2021 - Present

      o Provide definition of roles, responsibilities individual goals and performance objectives for the team.o Maintains IT and Systems processes, procedures and controls in line with MTN Group processes, regulations, business and internal control policies.o Develop and maintain Business Continuity processes, Disaster recovery processes.o Manage and maintain Telecommunications and ISP regulatory compliance as per the BOCRA licensing framework.o Liaise with various functions within MTN Group for business and network operations.o Liaise with 3rd part Telcos, Service Providers and Vendors.o Maintain the MTN Core and Access network as per MTN Group standards.o Maintain the IT, Information Systems and Information security platforms to the MTN Group standards.o Budgeting & Resource Management.

    • Core Network Engineer
      • Oct 2019 - Apr 2021

      Undertake network fault investigations and implement resolutions in local and wide areanetwork environments.Resolve incidents and fulfill service requests using a service management ticket tool andchange management processes.Perform daily system monitoring, verifying the integrity and availability of all hardware,Server,Cisco Catalyst 4500/3850 Switches, ASR1K and ASR9K Routers, Juniper EX2200/EX4200 switches, M10i routers, Wi-Fi systems and key processes.Configuration of Cisco IOS, IOS-XE,IOS-XR platforms and Juniper Junos OS platforms, troubleshoot and resolve network issues.Configuration of Ruckus LAN Controller and Access Points.Configuration of L2-L5 technologies - VLANs, Spanning Tree, Etherchannel, IP routing, VPN, VPLS, MPLS, BGP, OSPF,ISIS VRRP, HSRP, GLBP, AAA (TACACS+ and RADIUS) services on ASR1K, ASR9K and ISR routers, Catalyst 4500/3850 Switches, SRX210, SRX240, SRX340, M7i, M10i, EX2200/EX4200 switches and other data network infrastructure.Configuration and Commissioning of Transmission platforms RADWIN-5000/2000 PTP-PTMP,MICROWAVE NEC/DRAGONWAVE PTP-PTMP, Huawaei Platforms,Develop, maintain and respond to network alerts to monitor performance, availability and security using IRIS/PRTG.Maintain isolation within multi-tenant environments involving VPLS,VPDN,VRF, ACL, SD-WAN.Provides design assistance and performance engineering services, network design work for large-scale networks.Provides consultative support in Operation/Optimization of installed networks.Assists in generation of network configurations from Low Level Design to high level Design.Provides remote deployment support.Assists customer with deployments of medium complexity and related Network Management Systems.Assists with customers DNS management platforms.

  • Paratus
    • Botswana
    • Core Network Engineer
      • Aug 2018 - Sep 2019
      • Botswana

      Implemented, monitor, and manage wireless point-to-point, point-to-multipoint over high-capacity radio links using NEC and RADWIN.Implemented, monitor, and manage NEC IDUs equipment, VR10, VR4 and IPASOLINK ix on both Backbone and edger network.Responsible for deployment, management and monitoring HBS on multiple high sites. Responsible for deployment and manage Point of Presence (POPs) using Cisco ASR-1001, ASR-920, Juniper SRX210, SRX240, SRX340, M7i and M10i Responsible for monitoring and managing STM4 links (x2). Responsible for monitoring and managing Ruckus Controller for Ruckus APs and Radwin Manager for HSUs.Undertake network fault investigations and implement resolutions in local and wide areanetwork environments.Resolve incidents and fulfill service requests using a service management ticket tool andchange management processes.

  • Botswana Government
    • Gaborone Botswana
    • Network Support Engineer
      • Mar 2012 - Jul 2018
      • Gaborone Botswana

Education

  • 2017 - 2020
    Penn Foster
    Associate of Science Degree, Computer Information Systems
  • 2013 - 2014
    Cisco Network Academy
    System, Networking, and LAN/WAN Management/Manager

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