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Tish Bell, Msom, Psm1, Ssgb, Ecba

Elite Member at The Black In HR (TM)
Intro Book
Seasoned Scrum Master and business analyst with expertise in organizational management.
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Location
Jacksonville, North Carolina, United States, US
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Bio

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Tish Bell is a seasoned professional with expertise in business analysis, Scrum Master, and organizational management. She has extensive experience in facilitating Scrum ceremonies, coaching Product Owners, and leading quality assurance reviews. Tish holds various certifications, including PSM1, Elite Member, and IIBA Member.

Credentials

  • Elite Member
    The Black In HR (TM)
    Feb, 2024
    - Apr, 2026
  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    Apr, 2023
    - Apr, 2026
  • Scaling Agile & the Team-of-Teams
    LearnQuest
    Jan, 2023
    - Apr, 2026
  • Scrum Master Certification: Scrum Methodologies
    LearnQuest
    Jan, 2023
    - Apr, 2026
  • Client Needs & Software Requirements
    University of Alberta
    Nov, 2022
    - Apr, 2026
  • Introduction to Software Management
    University of Alberta
    Nov, 2022
    - Apr, 2026
  • Product Manifesto
    Product School
    Nov, 2022
    - Apr, 2026
  • Software Processes and Agile Practices
    University of Alberta
    Nov, 2022
    - Apr, 2026
  • Create User Stories in Jira
    Coursera
    Oct, 2022
    - Apr, 2026
  • Get Started with JIra- Guided Project
    Coursera | Google
    Oct, 2022
    - Apr, 2026
  • Getting Started in Power BI
    Coursera Course Certificates
    Oct, 2022
    - Apr, 2026
  • Excels Skills for Business: Essentials
    Macquarie University
    Sep, 2022
    - Apr, 2026
  • Entry Certificate in Business Analysis™
    IIBA
    Aug, 2022
    - Apr, 2026
  • Google Project Management Professional Certificate
    Google Career Certificates
    Mar, 2022
    - Apr, 2026
  • IIBA® Member
    IIBA
    Mar, 2022
    - Apr, 2026
  • Certified Financial Specialist
    National Center for Housing Management
    Oct, 2020
    - Apr, 2026
  • Management Occupancy Review Specialist
    National Center for Housing Management
    Oct, 2020
    - Apr, 2026
  • Enterprise Income Verification Specialist
    National Center for Housing Management
    Sep, 2020
    - Apr, 2026
  • Tax Credit Specialist
    National Center for Housing Management
    Jun, 2020
    - Apr, 2026
  • Certified Occupancy Specialist
    National Center for Housing Management
    May, 2020
    - Apr, 2026
  • Lean Six Sigma Green Belt Certification
    ExpertRating Inc.
    Sep, 2019
    - Apr, 2026
  • 5S Concept Certification
    Management and Strategy Institute
    Oct, 2017
    - Apr, 2026
  • 5S Concept Certified
    Management & Strategy Institute
    Oct, 2017
    - Apr, 2026
  • IIBA® Member
    IIBA
    Mar, 2022
    - Apr, 2026
  • Real Estate Broker/Sales Agent
    Georgia REALTORS®
    Jun, 2009
    - Apr, 2026

Experience

  • The Black In HR (TM)
    • Atlanta, Georgia, United States
    • Elite Member
      • Feb 2023 - Present
      • Atlanta, Georgia, United States

      Attention to Details

  • Wealthy Futures, LLC
    • Lubbock, Texas, United States
    • Scrum Master
      • Jul 2020 - Present
      • Lubbock, Texas, United States

      Facilitate all Scrum ceremonies; Sprint Planning, Sprint Retrospectives, Daily Scrum and Sprint Review as well as Backlog Refinement when needed.Collaborate and coach Product Owners to write epics, stories, refine user stories meeting the definition of ready (DOR), prioritizing of backlog, and story mapping.Created the Peer Coaching Program which improved team collaboration skills through empowerment, continuous development and restructuring which eventually lead to an increase in velocity of 25%.Pioneer teams through agile transitions by developing a full understanding of the Scrum framework and why it benefits all parties.Proactive in sensing a risk, and work on a mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders.Tracking and managing product backlog, burn-down metrics, velocity, and task break-down.

  • The Housing Authority of the City of New Bern
    • New Bern, North Carolina, United States
    • Senior Resident Services Project Coordinator
      • Mar 2016 - Jul 2020
      • New Bern, North Carolina, United States

      Lead quality assurance reviews for training interventions to ensure relevancy and reduced turnover resulting in a 1.2 million revenue increase.Maintain the Housing & Urban Development Program certifications which help to increase government funding by $300,000. Improve workflow process Create, develop, and implement training programs for 311 residents for six years which improved community engagement by 91%. Facilitate multiple design thinking workshops for end users to identify use cases and develop business requirements. Analyze survey results to identify program defects and implement process improvement for the next year. Manage user engagement analytics strategy providing first insight into how users interact with our system on their mobile devices. Maintain revenue and expense records for all programs/projects to ensure cost effectiveness and budget compliance. Design and implement process mapping of current and future program retention by 87%. Rebuilt stakeholder relationships, increased stakeholder engagement

  • Quantum Rich International LLC
    • Washington, District of Columbia, United States
    • Business Analyst
      • Sep 2012 - Mar 2016
      • Washington, District of Columbia, United States

      Produced a $200,000 market share increase in 2013 over 2014Performed training needs analysis across all business units increasing organizational success by 87%.Worked with stakeholders and clients to model and document goals, communication transparently to meet 98% deadlines.Interview business clients to analyze their business requirements and recommend business improvements.

  • TRB Consulting
    • Suwanee, Georgia, United States
    • Business Process Consultant
      • Oct 2008 - Sep 2012
      • Suwanee, Georgia, United States

      Conducted business process analysis and identified key issues, gaps and needs for established business which increased revenue by 15% quarterly.Examined financial information, suggest improvements that increased profits which lead to 38% expense reduction.Removed a bottleneck in the post-sales process, increasing customer retention by 41%.Created over 100 webinars to train on features and daily use of software.Developed analysis workflow improvements to raise effectiveness by 10% and decrease errors by 15%.

Education

  • Pfeiffer University
    Master of Arts, Organizational Management
  • 2022 - 2023
    COEPD
    IT Business Analyst Certificate, Business Analyst
  • Winston-Salem State University
    Bachelor of Arts, Psychology

Suggested Services

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Industry Focus. “Business and Professional Services”

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