Experience

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  Austin Hardwoods Of Denver

  • Inside Sales Associate

    • Nov 2016 - Present

    Point of contact for callers and customers; Estimates on custom millwork; Resource for industry related products and services; Scheduling of custom orders; Payment processing; Customer Service; Problem Solving; Education regarding in-company services and products offered.

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  Furniture Works Mfg.

  • Procurement Manager

    • Jun 2004 - Nov 2016

    Purchasing; Receipts; Approve and Voucher Invoices; Inventory management; Vendor negotiations; Safety Committee; Monthly Safety Audits and Reporting; Recorded Minutes of Meetings; Wrote Mission Statement; compiled and authored Documentation of Supplier Trade Association Certification to achieve Approved Vendor listing with major hotel chain; Human Resources (Time Cards, Labor Accruals, Interviewing & Hiring, Maintenance of Confidential Employee files, Termination paperwork); Workman's Compensation Claim filing and documentation; End of Month (EOM) accruals; Fiscal Year End (FYE); Building Maintenance; Online Research for new materials/products; Sales; Copying, Scanning, Filing, Faxing, Phones, Emails.

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  Believe Productions

  • Program Consultant

    • 2002 - 2004

    Cold-calling of schools regarding Fundraising packages; Consultant for participating schools; problem solving; customer retention.

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  ARC Thrift Stores

  • Lead CSR

    • 1900 - 2000

    Trained all new CSR's in the Donor Services Dept.Handled the difficult calls requiring a manager's attention.Coordinated/Scheduled large commercial or estate pickups.Wrote the CSR Policies and Procedures Manual for Donor Services.