Experience

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  Air Clean of Florida & Countryside Plumbing

  • Sarasota, Florida, United States

  • Administrative Assistant

    • Mar 2020 - Oct 2020
    • Sarasota, Florida, United States

    • Office tasks consisting of answering phones, emails, and filing.• Scheduling and dispatching work to employees using Housecall Pro• Backflow data entry• Placing orders• Managing invoicing, inputting accounts payable, collections and processing payments

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  First Choice Home Builders

  • 24630 Sandhill Blvd, Suite 301, Punta Gorda FL

  • Bookkeeper/Admin Asst

    • Aug 2019 - Dec 2019
    • 24630 Sandhill Blvd, Suite 301, Punta Gorda FL

    *Compile information for data entry into the budget for purchase orders*Recorded invoices in Buildertrend*Sort & distribute mail*General office duties including answering phones, copying, scanning, emails, filing, etc.

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  Roman Rock CDM LLC

  • Fort Myers, Florida

  • Project Assistant

    • Jun 2018 - Aug 2019
    • Fort Myers, Florida

    • Assistant for VP of Sales & Marketing• Review emails for new bids, respond to bid requests, and log bid requests in Smartsheets • Download and review drawings from the bid requests to predict what product we could provide to VE the project• Submit required proposals, composed by the VP, and any required shop drawings for bid package• Compile and organize Contract documents, upon being awarded• Generate work orders for the production department• Follow through with all work orders to make sure shipping department delivers product in a timely fashion• Stay in contact with GC’s and Superintendents for installation scheduling • Submit monthly AIA Pay Apps to GC’s in a timely manner• Record invoices in QuickBooks and apply payments when the payment is received• General office duties including answering phones, copying, scanning, emails, filing, etc.

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  Punta Gorda Construction Management, Inc.

  • Punta Gorda, Florida Area

  • Office Manager

    • Aug 2016 - Apr 2018
    • Punta Gorda, Florida Area

    • Manage accounts payables and accounts receivables using Computer Ease software• Review the schedule of values and construction draws for accuracy.• Responsible for providing accurate project cost analysis reports to the Owners and Project Managers for each job including subcontract agreements, purchase orders and change orders• Oversee the accounts payable process including the coding and approval of all invoices and subcontractor payment applications• Carefully maintain a log of all notice to owners• Schedule and maintain meetings to provide the project coordinators assistance on all administrative duties related to their projects• Work closely with Customer Service, sub-contractors, and homeowners to resolve any discrepancy. General office duties including answering phones, copying, filing, etc.

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  Boyd Bros Service, Inc.

  • Punta Gorda, Florida

  • Service Coordinator

    • Feb 2016 - Jun 2016
    • Punta Gorda, Florida

    Employed to coordinate the field activities of the service HVAC division.*Directed preventive maintenance and service repairs among 8 technicians across 4 counties *Received 60-65 emergency service and preventive maintenance service calls per day*Detail Oriented -- Reviewed field generated paperwork and prepared for invoicing by the Administrator; prepared work orders and purchase orders; and procured required parts for service calls*Available 24/7 -- Support for technicians during emergency after-hours service calls

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  Kennedy Heating & Cooling

  • Punta Gorda, Florida Area

  • Service Coordinator

    • Oct 2015 - Nov 2015
    • Punta Gorda, Florida Area

    Employed to coordinate the field activities of the service HVAC division.*Scheduled and created work orders for preventive maintenance, service repairs, and replacements for 6 technicians and installers across Lee and Charlotte Counties*Dispatched technicians to emergency service calls*Received all service calls, reviewed and processed work/purchase orders for invoicing by the administrator

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  H.L.Bowman, Inc.

  • Harrisburg, PA

  • Administrative Assistant

    • Aug 2006 - Jul 2015
    • Harrisburg, PA

    Nine years of executive -level administrative support for a Plumbing and HVAC Corporation*Executive Administrative Assistant to the President of H.L. Bowman, Inc. *Expert multi-tasker – managed 12 technicians, both residential and commercial, while answering and directing 60-80 service calls per day*Excellent customer service skills – First on the phones! 20% increase in customer base per year of employment*Conducted research, compiled permit packages and necessary paperwork for submission to bidding authorities*Directed office transition to QuickBooks with no interruption of service or loss of company assets*Authority in basic operating systems such as QuickBooks, Microsoft Excel, Microsoft Word, Outlook, and the Internet*Executed payroll for 17 employees and processed all accounts payables and accounts receivables *Experienced in preparation of outgoing mail and correspondence to include confidential information processes

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  Ross stores, Inc

  • Carlisle, PA

  • District Administrative Assistant

    • Dec 2005 - Aug 2006
    • Carlisle, PA

    Provided administrative support for three District Managers and their 32 Store Managers and staff*Strong interpersonal communication skills – daily concise verbal and written communication with senior leadership and store management*Versatile – daily duties included answering and directing telephone calls, electronic mail distribution, ordering office and store supplies, scheduling special events, making travel arrangements, maintaining files and general office management*Organized and Timely -- Compiled accurate information for weekly and monthly reports, prepared and submitted expense reports, and created needed work orders for timely repair

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  Deloitte Consulting

  • Harrisburg, PA

  • Administrative Assistant

    • Oct 2005 - Dec 2005
    • Harrisburg, PA

    Temporary Assignment through OfficeTeamServed as primary point of contact for the Medicaid Eligibility Determination Automation department specializing in configuring the eligibility of Medicaid for local residents*Responsible for answering phones, ordering supplies, copying confidential documents, setting up and preparing for meetings, inputting payroll for outside contractors*Reorganized filing and paperwork system

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  Ross Stores, Inc.

  • Carlisle, PA

  • Administrative Assistant

    • Jul 2005 - Oct 2005
    • Carlisle, PA

    Temporary Assignment through OfficeTeamAssigned to Stefan Negura’s office, Director of Operational support, for assistance in the Operational entity of Ross Distribution Center*Responsible for answering and directing phones, scheduling appointments and special events using Outlook, invoicing, tracking parts and equipment used in the maintenance department, making travel arrangements, and ordering supplies for both warehouse and office personnel *Compiled reports for the maintenance department using the Kronos system

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  Pennsylvania percs, inc

  • Mechanicsburg, PA

  • Office Manager

    • Jan 1999 - Jan 2005
    • Mechanicsburg, PA

    Served as primary point of contact for customer service to the clients of this small business specializing in the service and maintenance of traffic signalization for local townships and municipalities*Master collaborator – dispatched incoming emergency calls and scheduled preventive maintenance among 6 service technicians*Extensive responsibilities in data entry, invoice preparation, accounts payable, accounts receivable, and payroll using QuickBooks *Direct support of the President of the Corporation to include typing confidential correspondence, collecting rents, typing of legal documents such as leases, and running errands *Responsible for all banking transactions that took place in the corporation

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  Good’s Tree Care

  • New Cumberland, PA

  • Office Manager

    • Jan 1998 - Jan 1999
    • New Cumberland, PA

    *Possess excellent organization and management skills*Goal oriented and ability to handle multiple tasks*Proficient in basic operating systems such as QuickBooks, Microsoft Office, Outlook, and the Internet*Possess extensive administrative and customer service skills*Knowledgeable in accounts payable and accounts receivable, and dispatching technicians*Ability to communicate reliable information to customers*Responsible for preparing outgoing mail and correspondence like faxes, e-mail and overnight packages*Successfully maintain healthy work environment in the organization*Improved business prospect and the quality of clerical work*Ability to prepare, compose and assemble confidential information*Possess excellent written and verbal communication skills*Able to adapt to new software practices

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  Eberly Lumber Company

  • Mechanicsburg, PA

  • Accounting Clerk

    • Jan 1997 - Jan 1998
    • Mechanicsburg, PA

    *Responsible for accounts payable/receivable*Prepared daily and monthly reports for the President of the company

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  Barefoot Grass Lawn Service

  • Customer Service Representative

    • Jan 1994 - Jan 1997

    Answering and directing telephone calls, electronic mail distribution, ordering office supplies, maintaining files and responsible for customer retention.

  • Accounts Payable Clerk

    • Jan 1993 - Jan 1994

    Data entry and paying invoices in a timely manner.

  • Front Desk Receptionist

    • Jan 1992 - Jan 1993

    Answering phones, scheduling appointments for clients, and preparing client files. Responsible for daily routine of the office.

  • Accounts Receivable Clerk/Scheduling Tech

    • Jan 1980 - Jan 1992

    Accounts Receivable: Responsible for the accounts receivables for approximately 30 stores in the US. Discuss and resolve any issues the store manager has inquired about. Collections for past due accounts.Promoted to the Scheduling Department. Duties included data entry, in charge of the inventory account using JCL and SQL, and assisting at the Help Desk.