Experience

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  Bluebeam, Inc.

  • Customer Support Specialist

    • Feb 2022 - Present

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  Guaranteed Rate

  • Chicago, Illinois, United States

  • Operations Assistant

    • Oct 2020 - Feb 2022
    • Chicago, Illinois, United States

    New to mortgage industry, excited to learn something new and utilize my prior experiences to help future career growth!

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  Mainbridge Health Partners,LLC/American Medical Xchange, LLC

  • Project Manager/Onboarding Specialist

    • Aug 2018 - Jul 2020

    Established the onboarding process of new customers for use on proprietary web based technology platform. Responsibilities included defining project deliverables, setting schedules and resolving business and technical issues. Charged with guiding the customer through a basic orientation of the product via a virtual meeting and served as one of multiple trainers in initial onboarding sessions. Successfully worked with internal departments to facilitate customer and product success and assisted in educating customers through training calls and using WebEx software.

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  Fremont School District 79

  • Mundelein, Illinois

  • Administrative

    • Aug 2014 - Aug 2018
    • Mundelein, Illinois

    As needed substitute for front office reception and media centers for 3 separate facilities. Performed many detail oriented tasks on a daily basis and showed ability to work under pressure and quickly with attention to accuracy of details. Required a high level of professionalism with staff, parents and students while always maintaining confidentiality. Proved excellent communication skills and ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.

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  Weatherstone Paralegal Services

  • Algonquin, Il

  • Paralegal

    • Oct 2012 - Aug 2014
    • Algonquin, Il

    Manage files for multiple attorneys in order to prepare real estate properties for closing. This includes properties that are actively trying to avoid foreclosure and are attempting short sale options. Position requires daily communication with several banking facilities, real estate offices, title offices and attorneys.

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  Experian

  • Schaumburg, IL

  • Senior Project Specialist

    • Jan 1992 - Nov 2011
    • Schaumburg, IL

    Throughout my 20 years at Experian, I worked in Client Services as a Customer Service Coordinator and eventually Sr. Project Specialist for the Database Marketing Arena/Digital Marketing Department. During that time, I also worked as Account Manager for specific Sales Coordinators for 5 years.