Experience

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  Baltimore City Board of Elections

  • Baltimore, Maryland

  • Computer Election Technician

    • Nov 2006 - Aug 2020
    • Baltimore, Maryland

    (Work only on Election Day) Network electronic pollbooks on election day for two precincts. Open pollbooks. Troubleshoot. Set up AccuVote TS voting units. Connect power cords. Connect printers/load paper. Complete reports. Stack voting units on a cart after the unit is closed.

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  Baltimore City Mayor's Office of Employment Development

  • Baltimore, Maryland Area

  • Career Development Facilitator

    • Jun 1988 - Jun 2020
    • Baltimore, Maryland Area

    Present:Maintain a caseload and a database. Key weekly attendance in WORKS. Submit weekly statistical reports. Administer, analyze, score and interpret career development assessments for customers.Conduct/instruct workshops providing employment and training. Implement post-employment follow-up plans. Barrier removal/make referrals. Counsel to eliminate participation issues. Past:Reviewed/implemented post-employment follow-up plans. Scheduled customers to see Business Service Representatives for employment assistance in order to re-connect customers to employment. Coordinated and ensured continuous monitoring of retention outcomes. Typed retention forms with benchmarks for invoicing. Interviewed/placed customers on worksites. Assisted employers with job fairs; matched customers to employers’ open positions by screening and informing them about positions. Ensured customer got on/off payroll while in Transitional Employment. (8/04 – 9/11)Assisted customers completing applications. Reviewed/implemented post-employment follow-up plans. Assisted staff in understanding assessment findings and the creative use of these data in the formation of customer's employment plan. Tested approximately 6,343 customers with assessments. (10/01 – 7/04)Maintained daily operation of the resource lab. Maintained a resource library and a data base. Maintained /ordered inventory of assessment materials. Provided 3,405 customers with various types of services in the computer lab. Performed maintenance on the computers. Supported the program manager with special projects, which fostered the acquisition of supervisory skills. Generated weekly reports. Acted as a liaison between my agency and the Baltimore City Community College in recruiting customers for training. (10/01 – 7/04)Intensive Case Manager/Employment Development Specialist (8/89 - 9/01)Day Care Liaison (6/88-7/89)

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  Symphony Manor Assisted Living & Memory Care

  • Baltimore, Maryland Area

  • (Part-time Weekend) Reception/Concierge

    • Jan 2012 - Jul 2016
    • Baltimore, Maryland Area

    Greeted/received guess. Operated reception switchboard. Responded to resident needs/requests. Maintained daily resident log/resident emergency information. Answered emergency response system/fire alarm systems taking appropriate emergency steps. Performed record keeping duties. Handled checks/cash. Handled initial marketing inquiries. Conducted tours in the facility. Handled multiple tasks/ emergencies. Scheduled resident appointments. Filed job applicant’s applications, record /file employee training in a binder, update applicant hire log. Screened applicants. Gave applicants interview/orientation dates. Filed employee Form I-9’s/other attachments in a binder. Made warm/cold customer contact.

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  Person-Centered Home & Community Services, Incorporated

  • Fort Washington, Pennsylvania

  • Vice President of Operations

    • Feb 2011 - Jul 2013
    • Fort Washington, Pennsylvania

    Implemented the vision/ mission and overall direction of the corporation. Other duties included leading, guiding, directing and evaluated the work of other executive leaders. Overseeing organizational operations/profitability. Evaluated the success of the organization. Performed other responsibilities assigned by the CEO.

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  Danfoss Automatic Controls (Part-time)

  • Baltimore County, Maryland

  • Retail Care Monitoring Representative

    • Jul 1998 - Apr 2006
    • Baltimore County, Maryland

    Worked in a pro-active helpdesk environment providing support for heating, ventilation and air conditioning systems for many supermarket chains and field technicians. Received and transmitted programs, checked pressure and temperatures, placed circuits into defrost, alarm and temperature override.

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  Maryland State Government, Baltimore City Department of Social Services, Division of Day Care

  • Baltimore, Maryland Area

  • Human Service Worker I

    • Jan 1988 - Jun 1988
    • Baltimore, Maryland Area

    Predetermined clients need for continuing in the daycare program. Provided follow-up and completed forms to have children placed in a daycare facility.

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  Social Security Administration

  • Woodlawn Maryland

  • Clerk

    • Jun 1983 - Oct 1987
    • Woodlawn Maryland

    Reviewed and edited reports. Maintained files. Received, sorted, and delivered mail. Typed. Operated a variety of office equipment. Special Project: Maintained records to input journal entries and posted to a ledger on a database (Automated Recommendation Tracking System) from (10/84 – 8/85).

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  Loyola University Maryland

  • Baltimore, Maryland Area

  • Assistant Clerk

    • Nov 1981 - Aug 1982
    • Baltimore, Maryland Area

    Counter service for walkup copier use. Answered phones, copied, collated stapled and wrapped duplicating materials. Delivered paper and job orders on campus.