Experience

• 

  Tel Hai Retirement Community

  • Honey Brook, Pennsylvania, United States

  • Director of Information Technology

    • Sep 2021 - Present
    • Honey Brook, Pennsylvania, United States

• 

  TCW Computer Systems - Glick Audio & Video

  • Manheim, Pennsylvania

  • Senior Network Engineer

    • Mar 2017 - Sep 2021
    • Manheim, Pennsylvania

    • Working with clients onsite and remotely• Install/configure client servers/networks• Install/configure wireless AP’s, switches, and firewalls• Setup & maintain servers with VMware vSphere/ESXi • Manage ESXi with VMware vCenter Server• Configure & maintain Fortinet FortiGate firewalls• Configure & maintain Cisco Business switches• Manage Microsoft 365 Hosted Exchange for clients• Migrate on premise Exchange to Microsoft 365 Hosted Exchange• Dedicated System Administrator for 25+ clients• Assist with other clients as needed to help/assist co-workers• Assist & mentor Network Engineer & Help Desk staff as needed

• 

  Esh Computer Center

  • Senior System/Network Administrator

    • May 2014 - Mar 2017

    • Continue previous work as System/Network Administrator• Manage internal company network and server infrastructure for Esh Computer Center and sister company, Eagle Business Software• In charge of research and development for new products/services• Act as an escalation point for the rest of the sysadmin team• Create and maintain documentation for various IT processes and procedures

  • System/Network Administrator

    • Jul 2010 - May 2014

    • Design/configure & maintain all client servers and networks• Configure backup and disaster recovery solutions• Configure & manage anything Windows Server related (Active Directory, DHCP, DNS, etc.)• Setup virtualization using Microsoft Hyper-V Server• Install and maintain on-premise Exchange servers• Configure and migrate clients to Office 365 hosted Exchange• Configure & install firewalls, switches and other networking equipment • Configure point to point and mobile user VPN• Configure other Office 365 services such as Skype for Business• Maintain client and in-house DNS for all domains• Data center sysadmin for all web and eCommerce hosting services by sister company, Eagle Business Software

  • Help Desk Specialist

    • Aug 2008 - Jul 2010

    • Provide technical support for all clients and internal company network• Assisted clients over the phone with any computer or server issues as well as remotely via remote support software• Monitor client servers and workstations for issues (Windows & OSX)• Monitor backup jobs for clients and internal company infrastructure • Assisted clients with any and all technology needs

• 

  Lowe's Home Improvement

  • Elverson, PA

  • Instock

    • May 2008 - Aug 2008
    • Elverson, PA

    Unload truck, stock shelves

• 

  Berks Technical Institute

  • Wyomissing, PA

  • Information Technology Federal Work Study

    • Jan 2008 - May 2008
    • Wyomissing, PA

    Worked in IT department, setup computers on network, fix various server/computer/networking issues throughout the campus.

• 

  Tel Hai Retirement Community

  • United States
  • Hospitals and Health Care
  • 100 - 200 Employee

  • Dining Services

    • Apr 2005 - Jan 2008

  • Information Technology Intern

    • Jan 2006 - Jul 2006

    Work with IT Director on various server/networking tasks. Fixed various computer and server issues throughout the business.