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Rn Chia is a seasoned healthcare professional with extensive experience in clinical consulting, workflow analysis, and digital health care. She has worked with various organizations, including Rauland Australia and New Zealand, Mater, Metro North Hospital and Health Service, and Metro South Health. Chia holds a Graduate Certificate in Health Services Management from Griffith University and a Bachelor of Nursing from QUT. She is certified as a Certified Health Informatician Australasia (CHIA).

Credentials

  • Certified Health Informatician Australasia (CHIA)
    HISA | Australia's digital health community
    Feb, 2020
    - Apr, 2026

Experience

    • Clinical Consultant
      • Oct 2023 - Present
      • Queensland, Australia

  • Mater
    • Brisbane, Queensland, Australia
    • Clinical End User Device Specialist
      • Mar 2022 - Sep 2023
      • Brisbane, Queensland, Australia

      Providing expert clinical analysis and advice on ICT/biomedical devices and their associated infrastructure needs. Providing guidance in all aspects of digital health care and future proofed health facility design.Leading workflow analysis with clinical staff to determine optimal device requirements. Establishing clincial relationships to enable effective change processes.

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nurse Manager Clinical Informatics - Digital Clinical Support Team
      • Mar 2021 - Mar 2022

    • Clinical Nurse Consultant - STARS ieMR Project - Care delivery and digitally integrated devices
      • Apr 2018 - Mar 2021

      Clinical subject matter expert working on the Surgical, Treatment and Rehabilitation Service (STARS) project, concentrating on the implementation of their electronic medical record (ieMR). Specialising in workflow analysis, change management, training needs planning and all things digital devices.

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Consultant (CNC) - ieMR Implementation - Digitally Intergrated Medical Devices
      • Apr 2017 - Apr 2018

      Providing clinical advice and guidance for the implementation of digitally integrated medical devices throughout Metro South Health. Presently involved with current and future state assessment and planning for health facilities throughout Metro South Health. This is to support the ongoing roll out and optimisation of the Electronic Medical Record solution. Devices that have previously and are currently within my focus:- Digitally integrated portable/fixed vital signs monitors - Digitally integrated ECG devices- Clinician accessible workstations both portable and fixed - Patient identification band printers- Downtime contingency devices - Pathology label printers - Clinical grade computing hardware- Bar codes and bar code scanners For these devices I am responsible for clinical aspects of:- Device research and world wide benchmarking - Assessment and evaluation - Configuration (Both clinical & technical)- Deployment - Training (e.g Development of quick reference guides, training videos (see below for examples), train the trainer sessions etc.)To achieve the most clinically suitable, safe, and efficient workflows I work collaboratively with:- Device and program vendors - Facility clinical stake holders- Health facilities world wide to leverage their experience- Facility biomedical engineering and IT departments - End users

    • Clinical Consultant (CNC) - MARS Project
      • Jan 2017 - Apr 2017

      I was brought into the Medications administration and research support (MARS) project to, - Co-ordinate the review of existing hospital procedures effected by the implementation of the new MARS functionality within the current EMR. - Co-ordinate the development of workflow training videosIn the space of 2 months over 90 procedures were reviewed and those requiring updating identified. The review officers of these procedures contacted regarding this need, and supported with any revision activities deemed necessary. In the space of three weeks, nine training videos were completed from initial scripting to publication.Examples of the training videos I have previously been behind are included in my current employment section.

    • Clinical Consultant (CNC) ieMR Optimisation
      • Mar 2016 - Dec 2016

      Clinical Consultant within the Digital Hospital Optimisation Team (CITS). Through utilisation of my extensive clinical nursing background, and informatics knowledge, the continuous improvement of our electronic medical record is being achieved through collaborative engagement with clinical stake holders, application specialists and integrated device vendors. Through provision of high quality clinical advice coupled with technical knowledge, the most intelligent solutions can be provided to improve patient centred outcomes, and work flow efficiency. Additional responsibilities of this role include • Regression and validation testing of changes• Staff education• Management of support staff • Change prioritisation

    • Clinical Lead (CNC) ieMR Implementation - Digitally Intergrated Medical Devices
      • Aug 2015 - Mar 2016

      Clinical Lead (CNC) for the devices stream within the Digital Hospital Project at the Princess Alexandra Hospital. As part of the devices team I provide a clinical prospective to the assessment, configuration, and deployment of bio-medical devices, end user devices, and administrative devices within the integrated digital hospital environment.Within this role I am involved in research of emerging technological solutions, stake holder engagement, vendor liaison, assessment reporting, education plan and material development, and clinical configuration of devices.

    • Clinical Nurse - ieMR Implementation
      • Nov 2014 - Aug 2015

      Clinical Nurse within the Digital Hospital Transformation project at the Princess Alexandra Hospital.

  • Queensland Health
    • Princess Alexandra Hospital
    • Registered Nurse
      • Mar 2014 - Nov 2014
      • Princess Alexandra Hospital

  • The world
    • somewhere over there
    • International Man of Mystery
      • May 2013 - Mar 2014
      • somewhere over there

      Seeing the sights and having delights on every foreign shore. Due back in Australia early March 2014

  • Queensland Health
    • Bundaberg Area, Australia
    • Manager - Pre-Admission Clinic
      • Jun 2012 - Apr 2013
      • Bundaberg Area, Australia

      Daily running of the Pre-Admission area. Staff direction and delegation. Education and assessment of Pre-admission staff. Negotiations and planning with directors of surgery and anesthetics for the implementation of quality and efficiency projects to improve the patient flow and patient experience during elective surgical procedures. Development of Policy documents to ensure defined legal practice of staff.

  • Queensland Health
    • PA Hospital Brisbane
    • Registered Nurse
      • 2009 - 2012
      • PA Hospital Brisbane

    • Registered Nurse
      • 2008 - 2009
      • Perth, Australia

  • Northern Nursing Agency
    • Brisbane, Australia
    • Registered Nurse
      • 2006 - 2008
      • Brisbane, Australia

  • Queensland Health
    • Brisbane, Australia
    • Registered Nurse
      • 2005 - 2006
      • Brisbane, Australia

      RBWH Burns Ward

    • Registered Nurse
      • Nov 2004 - Jan 2005

Education

  • 2016 - 2016
    Griffith University
    Graduate Certificate - Health Services Management, Health Services Administration
  • 2002 - 2004
    QUT
    Bachelor Of Nursing, Registered Nursing/Registered Nurse

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Industry Focus. “Technology, Information and Internet”

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