Experience

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  Market Harborough Building Society

  • Leicestershire, England, United Kingdom

  • Head of Footprint

    • Jul 2023 - Present
    • Leicestershire, England, United Kingdom

    I am delighted to have joined MHBS as their first Head of Footprint.I am excited to have taken a diverse role with the society which enables me to build upon my passion for property transformation, whilst giving me the opportunity to plot a route towards a more sustainable future.I am excited to start making a difference which benefits my colleagues, our members and cements MHBS as a destination of choice.

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  The Nottingham Building Society

  • United Kingdom
  • Financial Services
  • 500 - 600 Employee

  • Senior Manager Estates and Facilities

    • Feb 2019 - Jul 2023

    Management of the full range of Estates and Facilities Management services for the business.Accountable for property acquisition, lease management, property disposal, implementation and fit out programme management, design development, delivery of all aspects of Health and Safety compliance and training, planned preventative maintenance and head up the development of a sustainable business for NBSPassionate about providing compliant and inspiring environments which enables work colleagues to excel and customers to enjoy!

  • Premises and Facilities Manager

    • Jul 2017 - Jul 2023

    Responsible for the maintenance and development of the society's retail branch network and corporate headquarters.Accountability for the development and delivery of the society's network plan, including the growth in our retail portfolio.

  • Professional Services Consultant

    • Jul 2016 - Jun 2017

    Engaged by Nottingham Building Society to support the design and development of their premises strategy

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  Tim Neal Ltd

  • National

  • Managing Director

    • Aug 2010 - Jul 2017
    • National

    I am a self emploed Project/Programme Manager who specialises in the field of delivering design led change.I am a successful Senior Manager with broad business knowledge and skills forged primarily from over 20 years working in Financial Services.I have a passion for delivering business transformation initiatives which improve the experience of customers. Although not an IT specialist, i have managed programmes which feature a large technology element, and have worked with an IT Project Manager to ensure that delivery is in line with the needs of the business.In addition, i also have a proven track record in leading high achieving sales teams in both Retail and SME Banking. My most recent sales management experience is within the Introducer and Affinity areas of Commercial Banking, leading a national sales force in managing over 50 active partner relationships.Specialties: Programme/Project Management, affinity and intermediary business development, customer self service, sales management, retail banking

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  Isban UK Ltd (Banco Santander)

  • National

  • Project Manager

    • Mar 2015 - Jun 2016
    • National

    Engaged on a contract within the Branch Development team of Technology and Operations Division at Isban UK. Working on projects including new retail concept and NFC ATM development.

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  Exigo Brewing and Distilling

  • Leicester, United Kingdom

  • Project Manager

    • Oct 2013 - Feb 2015
    • Leicester, United Kingdom

    At Exigo we deliver a full range of solutions and services in support of the design, delivery or de-commissioning of the micro distillery and brewing sectors.We are uniquely placed to deliver full turnkey solutions in support of the buoyant micro brewery sectors. Our services range from design of premises/bar, fit out, supply of equipment, consultancy, recipe design and training.I am currently Project Manager for the de-commissioning of the Aldaris Brewery in Riga, Latvia. As part of this project we will be managing the sale of assets from the site to buyers across the world, in support of Carlsberg's plans for the region.Check out the full range of our services on http://www.exigobad.com

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  Harvey Shopfitters Ltd

  • Bristol, United Kingdom

  • Business Development Manager

    • May 2012 - Dec 2012
    • Bristol, United Kingdom

    I am working with Harvey Shopfitters to widen awareness of the quality of their services to a broader audience.They are a company who i have employed as a supplier on many occasions and therefore feel that i am uniquley placed to give an honest endorsement to potential clients.

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  Tim Neal 2 Ltd

  • Managing Director

    • Jan 2012 - Apr 2012

    I am engaged on a short term contract with design4retail, a leading global, full service retail design agency based in Leicestershire. I am working to assist them in developing clients in new sectors and to provide a clients view of their current style of operation. Check out their website to see examples of their great work and to find out more information www.design4retail.co.uk

  • Programme Manager

    • Jul 2010 - Dec 2011

    I have recently completed a Programme Management contract at West Bromwich Building Society. Key accountabilities included:-- Development of new branch concept for West Brom- Refurbishment of all branches to new corporate design- Re-location of key branches- Upgrading of all branch premises from a building fabric perspective- Delivery of formal platform for ongoing maintenance of West Brom estate- Formation and management of internal and external project team-

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  Alliance & leicester

  • Senior Manager Business Development

    • Sep 2008 - Aug 2010

    Development and Management of Introducer and Affinity partmerships for the referral of Business Banking leads

  • Senior Manager Distribution Planning

    • Apr 2004 - Sep 2008

    Development and implementation of New Store Concept delivering the Alliance & Leicester brand in a differentiated style from its core competitor set.Responsibilities included the development of design brief, management of tender process, supplier management, design direction, selection of over 30 external suppliers, management of internal team of over 30 cross functional personnel and the management of up to £15m annual budget.Management of the fastest rollout of Automated Deposit technology in Western Europe during 2007 as part of the network upgrade project. Responsibilities included the development of customer proposition, merchandising and development of staff trainingProject Manager for the closure of 56 Alliance & Leicester branches in non profitable markets.Responsibilities included co-ordination of the production of the financial analysis model, presentation of proposal to Group Directors, Production of Business Case, creation of customer support team and management of trade unions.Project Management of the development of optimum network footprint for Alliance & Leicester, delivering a classification for each existing and potential market in terms of future potential, brand strength, demographic synergy, operational constraints and retail attractiveness.Output has been used to support the prioritisation of spend on all key projects to ensure that it is aligned to best return.

  • Senior Manager Business Transformation

    • Apr 2002 - Apr 2004

    Development of Network Strategy helping to transform Alliance & Leicester's High St operation in support of the group strategy of becoming a "Direct" bank.Considerations included the management of stores based upon value generation, development of strategy to migrate routine transactions to self service, switching of manpower mix from service to sales and the re-branding of retail network from "Branches" to "Stores"Project Manager for the rollout of new branch computer infrastructure and specifically technical end user training.Responsibilities included the hosting of change management workshops for all branch management staff, management and selection of external third party training support, creation of dedicated training support office, regular reporting to Senior Director and management of budgets in excess of £1m; Development of mobile store for Alliance & Leicester enabling the provision of services in potentially any location through the use of on board satellite system.Unit provides sales and self service opportunities for customers in support of branch refurbishments, potential new market assessment, shows and exhibitions and the delivery of trainingDevelopment of hybrid sub branded proposition aimed specifically at the mortgage market, "movingimproving" delivered everything that a prospective house buyer could need under one roof.Services included tie ups with local Estate Agents, Solicitors, Surveyors, deals with local contractors and services as well as a tailored web proposition External Speaking Engagements2007 Munich - NCR Self Service Universe - "Delivering a Direct strategy on the High St"2005 Lisbon - EFMA - "Retail Transformation"2003 Paris - EFMA Reinventing branch banking distribution - "The branch of the future"2003 London - SMI Redefining the role of branches - "The new look branch of the future"2002 Birmingham - CACI Location planning conference - "Optimising network distribution"

  • Senior Manager Distribution Planning

    • Apr 2000 - Apr 2002

  • Network Implementation Manager

    • Aug 1998 - Dec 2000

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  Alliance & Leicester PLC

  • IT Training Manager

    • May 1994 - Aug 1998