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Bio

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Tim Mcdaniel is a seasoned IT professional with extensive experience in management, leadership, and process improvement. He has held various roles in service desk management, project management, and customer satisfaction management, with a strong background in IT service management and vendor management. Mcdaniel has worked for several prominent companies, including HP and Compaq, and has a degree in Industrial Electronics Technology/Technician from Illinois Central College.

Experience

  • Anders CPAs + Advisors
    • St Louis, Missouri, United States
    • Service Desk Manager - Technology Group
      • Oct 2022 - Present
      • St Louis, Missouri, United States

  • MT Audio Group Inc
    • Collinsville, IL
    • Vice President & General Secretary
      • Aug 2018 - Present
      • Collinsville, IL

    • Project Manager
      • Jun 2019 - Nov 2022
      • Highland, IL

    • Senior Manager PPS North America Services Portfolio
      • Jun 2014 - Jun 2016

    • Manager, Enterprise Business Escalations and Solutions, PPS CSS-A
      • 2012 - 2014

    • Manager, PSG Americas Field Assistance & Support
      • 2007 - 2012

    • Customer Satisfaction Manager
      • 2003 - 2007

    • Customer Satisfaction Manager
      • 1998 - 2003

    • Field Engineer
      • 1983 - 1998

Education

  • 1980 - 1982
    Illinois Central College
    Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology”

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