Experience

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  CRANLEY LTD

  • Bellevue, Washington, United States

  • Husband, Father , Parent

    • May 1995 - Present
    • Bellevue, Washington, United States

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  Retired

  • Bellevue, Washington, United States

  • Freelance Hospitality Consultant

    • Jan 2015 - Jan 2019
    • Bellevue, Washington, United States

    Supporting hospitality companies via operational reviews with advice for policy & procedure, standards of operation, financial (to include revenue, operating expense and bottom line), and sales & marketing effectiveness. Additionally functions to review/confirm/modify established future goals and objectives to drive optimal bottom line results.

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  Banyan Tree Hotels & Resorts

  • Yangshuo, Guangxi Province, China

  • General Manager

    • Nov 2013 - Dec 2014
    • Yangshuo, Guangxi Province, China

    Set in bucolic beauty, Banyan Tree Yangshuo offers an inimitable ambiance of stirring tranquillity . Nestled on the banks of the famous Li River, the resort is located about an hour's drive from Guilin Liangjiang International Airport. Fresh air, subtropical climate, breathtaking karst mountain scenery and a 1400-year history forge together to create the enchanting allure of charming Yangshuo. A true sanctuary for the senses, the resort’s features solemn exteriors, courtyards and infuses various classic Chinese architectural elements into its architecture, blending seamlessly into the simple purity of its rural environs. On resort leisure facilities include an outdoor resort pool, yoga studio and a state-of-the-art gymnasium. An ideal venue for business meetings, the resort also features four meeting rooms and a ball room, perfect to host grand celebrations and special events. Banyan Tree Spa Yangshuo offers rejuvenating spa treatment experiences focused on Oriental Massage techniques and time honored body treatments and massages. Cruise the peaceful Li River to appreciate the panoramas of lush hills, bridges and jade green paddy fields. Banyan Tree Yangshuo opened to welcome guests October 28th, 2014.

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  Starwood Hotels & Resorts Worldwide, Inc. and ITT Sheraton Corporation

  • United States
  • Hospitality
  • 700 & Above Employee

  • Various EXECUTIVE COMMITTEE Level Positions

    • Sep 1984 - Nov 2013

    Career focused hotelier with extensive experience within ITT Sheraton and Starwood Hotels & Resorts in diverse markets ranging from New York to Shanghai and numerous points in between. Consistently recognized for success with positions of greater responsibility and challenging career opportunities. Proven ability to recruit, train, develop, motivate and mentor high potential associates. Excellent interpersonal, communicative and multi-tasking skills. Keenly focused on top-line revenue generation, right-sizing expenses, associate & guest satisfaction generating bottom-line results with optimal operational successes.

  • GENERAL MANAGER at Sheraton Changchun Jingyuetan Hotel

    • Sep 2011 - Oct 2013

    Opened December 24th, 2012, 345 contemporary designed 50sqM guestrooms and amenities. Featuring three distinct specialty full service restaurants, lobby lounge, spa-bar and 24 hour room service. 2k sqM of function space plus 1.6k sqM of function / convention exhibit space. Full service indoor luxurious health spa. A business / convention hotel that feels like a resort situated on 10 acres in the northeastern "Dong Bei" forest region in the Capitol City of Jilin Providence, China.

  • GENERAL MANAGER @ Sheraton Parsippany Hotel

    • Jul 2008 - Aug 2011

    Surburban hotel with 370 guest rooms and suites, fitness center 3 f&b outlets and 35k sq ft of meeting & function space in a unique castle-like setting.

  • HOTEL MANAGER @ Sheraton Seattle Hotel

    • Jul 2004 - Jul 2008

    An urban convention hotel located in the heart of downtown Seattle, adjacent to the Washington State Convention Center. 1,250 guest rooms and suites, full equippent fitnest center, 4 f&b outlets, business center with over 75k sq ft of meeting, function and convention accomdating space.

  • INTERIM GENERAL MANAGER / DIRECTOR OF OPERATIONS @ Sheraton Kauai Resort

    • Aug 1999 - Jul 2004

    An upscale ocean / beach front tropical resort on the south side of the island of Kauai, Hawaii. 400 guest rooms, 6 f&b outlets with 30k sq ft of meeting & function space and 40 acres of lush tropical gardens.

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  Starwood Hotels & Resorts Worldwide, Inc.

  • Wuxi, Jiangsu, China

  • EXECUTIVE ASSISTANT MANAGER @ Sheraton Wuxi Hotel & Towers

    • Jun 1997 - May 1999
    • Wuxi, Jiangsu, China

    Pre-building, pre-opening, & opening phases of this tranient business hotel in Wuxi China. Located 2 hours west of Shanghai, China in the central business district of Wuxi featuring 342 guest rooms with 20k sq ft of functions space and 6 outlets.

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  Sheraton Hua Ting Hotel & Towers, Shanghai, China

  • FOOD & BEVERAGE DIRECTOR

    • Sep 1994 - Jun 1997

    Large convention hotel with 1,002 guest room with 60k sq ft of function space and 10 outlets. Centrally located within the inner ring roads of Shanghai China.

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  Sheraton Great Wall Hotel & Towers, Beijing, China

  • TASK FORCE FOOD & BEVERAGE MANAGER

    • Sep 1993 - Oct 1994

    Large convention hotel with 1,002 guest rooms, 60k sq ft of function space including 10 food & beverage outlets located within the Beijing inner city limits.

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  Sheraton Grande Tokyo Bay Hotel & Towers, Tokyo, Japan

  • EXECUTIVE MANAGEMENT EXCHANGE

    • Jun 1992 - Sep 1993

    Large convention hotel with 1,000 guest rooms, 50k sq ft of function space with 9 food & beverage outlets. Located approximately 1/2 hour outside central Tokyo City catering to business conventions, Tokyo Disneyland and social wedding markets.

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  Sheraton New York Hotel & Towers, New York, New York USA

  • FOOD & BEVERAGE DIRECTOR

    • Jun 1990 - Jul 1992

    1,800 guest rooms offering 8 food & beverrage outlets and 85k sq ft of function space. Completed two year renovation of entire hotel (52 floors) while remaining open for business. Located in mid-town Manhattan catering to large conventions, tour and travel groups with business and social clientele as well.

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  Sheraton City Squire Hotel, New York, New York USA

  • FOOD & BEVERAGE DIRECTOR

    • Jun 1989 - Jun 1990

    700 guest rooms with 6 food & beverage outlets and 25k sq ft of function space. Located mid-town Manhattan catering to business, social and tour & travel clientele.

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  Sheraton Centre Hotel & Towers, New York, New York USA

  • FOOD & BEVERAGE MANAGER

    • Jul 1987 - Jun 1989

    1,800 guest rooms offering 8 food & beverrage outlets and 85k sq ft of function space. Located in mid-town Manhattan catering to large conventions, tour and travel groups with business and social clientele as well.

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  Sheraton Carlton Hotel, Washington DC, USA

  • TASK FORCE FOOD & BEVERAGE DIRECTOR

    • Feb 1987 - Jul 1987

    200 luxury guest rooms with 25k sq ft of function space with 6 outlets. Focus was to assess food & beverage operation and develop conceptual recommendations for upcoming planned renovations in-kine with current market demands.

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  Sheraton St Johns Place, Jacksonville, Florida USA

  • FOOD & BEVERAGE DIRECTOR

    • Sep 1984 - Feb 1987

    350 guest rooms with 30k sq ft of function space and 8 f&b outlets. Catering to conventions, sporting events and business travelers.