Experience

• 

  Deloitte

  • London, England, United Kingdom

  • Tax and Legal Librarian

    • Feb 2020 - Present
    • London, England, United Kingdom

    I'm the librarian for Deloitte Legal and the Deloitte Tax Practice in the UK.

• 

  Thrings

  • Working from home in Hastings, East Sussex, UK

  • Consultant - Library and Information Services

    • Dec 2019 - Dec 2020
    • Working from home in Hastings, East Sussex, UK

    I provided library and information services to Thrings LLP on a part-time, contract basis.

• 

  LAC Group

  • United States
  • Information Services
  • 200 - 300 Employee

  • Client Engagement & Resources Manager

    • Apr 2019 - Nov 2019

  • Information Specialist

    • Apr 2018 - Apr 2019

• 

  Cripps LLP

  • Royal Tunbridge Wells, Kent, United Kingdom

  • Library & Learning Management System Officer

    • Apr 2017 - Apr 2018
    • Royal Tunbridge Wells, Kent, United Kingdom

• 

  Stephenson Harwood LLP

  • United Kingdom
  • Law Practice
  • 700 & Above Employee

  • Head of Legal Information Services

    • Dec 2014 - Mar 2017

    I led the Legal Information Services team at international law firm Stephenson Harwood LLP, based in the City of London. The team provided legal, business and other information services to the firm. I was responsible for planning and implementing strategies such as improving access to information using new technology.

  • Intranet Manager

    • Dec 2011 - Dec 2014

    I project-managed the development and implementation of the firm's intranet, which catered for everyone at SH: over 950 users and 70 editors across nine offices in six countries. The intranet was built using Sitecore software and Recommind's DecisivSearch as an accompanying enterprise search facility.

  • e-Services Information Officer

    • Feb 2010 - Dec 2011

    I co-ordinated the firm's subscriptions to online legal information resources such as PLC, Lexis and Westlaw, and carried out research and other legal library work.

• 

  Hawk and Buckle Inn

  • Etwall, Derbyshire, England

  • Landlord

    • Aug 2006 - Dec 2009
    • Etwall, Derbyshire, England

    I owned the lease of this busy public house in my home village. The pub is a 200-year-old former coaching inn and specialised in real cask ales, traditional home-cooked food, live music and a community atmosphere. I employed up to six full-time and ten part-time staff.

• 

  LexisNexis

  • Account Manager

    • 2004 - 2006

    I was a trainer and then sales account manager for this company. I managed a portfolio of law firm customers in major cities across the Midlands and North of England. My role involved training end users, and demonstrating and selling the online legal information services which the company produced.

• 

  Department for Education and Skills

  • Data & Systems Manager

    • 2000 - 2002

    I was the UK's Data and Systems Manager, responsible for technical aspects and content of the “learndirect” advice web site and helpline system, which provides the public with information and advice on adult learning throughout the UK. I was based at government offices in Sheffield, and led a team of up to seven.

• 

  Accenture

  • Knowledge Manager

    • 1999 - 2000

    As a Knowledge Manager I led an international team of fifteen knowledge professionals who provided 24-hour worldwide telephone and online support services for Andersen’s front-line management consultants. I was based in London but members of my team were spread across the USA, Europe, Asia and Australia.

• 

  Ernst & Young

  • Knowlege Manager

    • 1988 - 1998

    I spent ten years with this global consultancy, mostly in their national management office in London. For the first two years I was a client-facing tax consultant, and then moved into information and knowledge management, becoming the firm's National Tax Knowledge Officer.

• 

  HM Revenue & Customs

  • HM Inspector of Taxes

    • 1985 - 1988

    I was a graduate-entrant HM Inspector of Taxes. This entailed training in tax law, accountancy, bookkeeping, and investigative skills, coupled with practical experience as an inspector in London.