Experience

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  Keystone Technologies

  • Kansas City, Missouri

  • Plant Manager

    • Dec 2019 - Present
    • Kansas City, Missouri

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  Soft Surroundings

  • Mexico, MO

  • Director Of Operations and Logistics

    • 2017 - Jul 2019
    • Mexico, MO

    Maintained direct responsibility for day-to-day operations of a distribution center, call center and logistics department with 375+ employees and 12 direct reports. Negotiated and maintained contracts including Small Package ($16M), Ocean, and LTL. Participated on executive leadership cost savings initiative committee.• Turned around call center from 2 consecutive down years being $200K+ over budget; revamped procedures, implemented remote call center within the distribution center, utilized existing store equipment, and reduced reliance on an outsourced vendor, resulting in restoring unit to budget plan in 2019.• Led 3rd Party consulting project to reduce cost and increase efficiency touching all levels of the organization, resulting in significant process enhancements and department realignment.• Implemented process improvements in the distribution center resulting in 31% increased productivity per hour and decreased cost per package by 14% (freight included).

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  Brookstone

  • Mexico, MO

  • General Manager

    • 2005 - 2017
    • Mexico, MO

    Member of Senior Leadership team for long term strategy planning. Provided direction for 16 direct reports including 2 Directors (Operations and Logistics), 7 Managers, and maintenance staff. Oversaw hourly workforce of 68 full time and up to 500 temporary workers. Maintained P&L responsibilities for $1.4M budget. Negotiated contracts including Inbound Ocean Freight, Small Package ($18M), LTL and Truckload, and White Glove Delivery service.• Negotiated new Ocean Freight contracts (2017) realizing $325K savings over the life of the contracts; negotiated new Small Package contract (2016), realizing 6.5% savings valued at $3.5M over the life of the contract. • Collaborated with HR team (2016) to create and implement a quarterly review process based on weekly “touch bases” with managers resulting in more real time feedback to the leadership team and ability to quickly address issues of deficiency. Program was later rolled out company-wide (2017).• Utilized Six Sigma and Lean Manufacturing principles and created a process improvement team. Improvements increased Ecommerce hourly productivity by 72% and Retail productivity by 79%. Reduced Ecommerce cost per unit from $0.605 to $0.449 per unit and Retail cost per unit from $0.106 to $0.07 per unit (2005- 2007).• Prior positions held: Director of Operations, Outbound Operations Manager

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  Harbison Walker Refractories

  • Vandalia, MO

  • Operations Manager / Purchasing Manager

    • 2003 - 2005
    • Vandalia, MO

    Purchased raw materials and supplies needed to complete facility operations. Oversaw annual inventory.Transformed union environment from job bid to high performance facility utilizing a pay-for-knowledge format, rewarding staff for various certifications.

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  US Army

  • Communication Specialist

    • 1988 - 1992