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Tigist Getachew is a seasoned banking expert with extensive experience in payment systems, risk management, and team leadership. As Director of Electronic Payment Operations at Hibret Bank, she oversees the development and implementation of innovative payment solutions. Tigist holds a Master of Business Administration (M.B.A.) from Saint Mary's University, Ethiopia, and has completed prestigious certifications in Digital Money Markets and Instant and Inclusive Payment Systems.

Credentials

  • Leading Digital Money Markets
    Digital Frontiers Institute
    Dec, 2022
    - Apr, 2026
  • Leading Digital Money Markets
    Digital Frontiers Institute
    Dec, 2022
    - Apr, 2026
  • Instant and Inclusive Payment Systems Foundation Exam
    Digital Frontiers Institute
    Aug, 2022
    - Apr, 2026

Experience

  • Hibret Bank
    • Ethiopia
    • Director, Electronic Payment Operations Department
      • Jul 2020 - Present
      • Ethiopia

    • Banking
    • 1 - 100 Employee
    • Manager, Electronic Payment Operations Department
      • Jul 2018 - Present

    • Assistant manager, Electronic banking operations
      • Feb 2013 - Jun 2018

  • United Bank S.C.
    • Debrezeit Road, Beklobet, Mekwor Plaza Building
    • Assistant Manager, Electronic Payment Operations
      • Feb 2013 - Jul 2020
      • Debrezeit Road, Beklobet, Mekwor Plaza Building

      Coordinates & supervises the smooth functioning of card banking services and ensures appropriate service is rendered in relation to card banking services

    • Manager, Alternate Channels & Quality Assurance Division
      • Oct 2012 - Jan 2013
      • Awash Towers

      Established and manages the overall Card Payment System operations

  • Dashen Bank s.c.
    • Debre Zeit Road
    • Head, Card System Division
      • Feb 2009 - Sep 2012
      • Debre Zeit Road

      Manages the overall Card Management system Switch, CMS, ATMs, POS terminals, Datacenter & Call Center

    • Principal Switching System Administrator
      • Jun 2006 - Jan 2009

      Manages the switching system

    • System Administrator
      • Sep 2003 - Jun 2006

    • Assistant Programmer
      • Apr 2003 - Sep 2003

    • Field Monitor
      • Mar 2000 - Apr 2003

    • Statistician
      • Jan 1997 - Mar 2000

Education

  • 2022 - 2022
    The Fletcher School at Tufts University
    certificate, Imagining a digital Economy for All - leadership Series (IDEALS)
  • 2017 - 2017
    Tufts University - The Fletcher School of Law and Diplomacy; Digital Frontiers Institute
    Certificate, Digital Money
  • 2014 - 2016
    Saint Mary's University, Ethiopia
    Master of Business Administration (M.B.A.), Business Administration and Management, General
  • 1999 - 2000
    Addis Ababa Commercial College
    Diploma, Management
  • 1998 - 1999
    Addis Ababa Commercial College
    Certificate, Management
  • 1991 - 1995
    Addis Ababa University, Ethiopia
    Bachelor of Science Degree, Statistics

Suggested Services

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Industry Focus. “Banking”

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