Experience

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  Association of Air Medical Services (AAMS)

  • Alexandria, Virginia, United States

  • Board Member

    • Jan 2024 - Present
    • Alexandria, Virginia, United States

    Established in 1980, the Association of Air Medical Services (AAMS) is an international trade association headquartered in the Washington, DC area. AAMS is a non-profit 501C (6) trade association that represents and advocates on behalf of our membership to enhance their ability to deliver quality, safe, and effective medical care and medical transportation for every patient in-need. AAMS is a dedicated team, committed to representing and advocating for the Air Medical and the Critical Care Ground Transport Industry and supporting our members who proudly serve their communities throughout the United States and around the world. AAMS provides numerous professional development opportunities for our members at a variety of local, national, and international events.

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  Corewell Health

  • Director of Aero Med and North Flight Aero Med

    • Feb 2016 - Present

    Leads Aero Med and NFAM as the administrative program director. Directs the overall medical, communications, ground and aviation operations of the department. Develops strategies for departmental services and programs to achieve quality related goals for clinical performance.

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  Michigan Association of Air Medical Providers

  • Michigan

  • Board Member, Treasurer

    • Jan 2019 - Present
    • Michigan

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  Healthcare Performance Improvement

  • United States

  • Consultant

    • Sep 2014 - Feb 2016
    • United States

    Healthcare Performance Improvement (HPI) provides proven methods for building and sustaining a culture of safety. Our methods are based on reliability science and best practices from high-reliability organizations. And HPI provides the experienced-based mentoring your team needs to make these methods work.

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  Spectrum Health

  • Greater Grand Rapids, Michigan Area

  • Director of Safety and Reliability

    • Feb 2010 - Sep 2014
    • Greater Grand Rapids, Michigan Area

    System strategy and execution of safety and reliability culture for Spectrum Health. Utilizes skills to influence human behavior and improve complex systems found in healthcare. Working to develop system-wide alignment of patient and employee safety programs.

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  Spectrum Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Director of Emergency Services

    • 2007 - 2010

    Guided operations for a 27,000 visit/year emergency department. Provided oversight for numerous quality and patient experience initiatives and noted marked improvement over scores in a three year period. Worked collaboratively with internal and external agencies related to emergency care and emergency preparedness.

  • Manager of Education

    • 2005 - 2007

    Managed many aspects of employee education including clinical and non-clinical. Facilitated annual competencies, new employee education as well as specialty needs throughout the organization. Acted as project coordinator to education efforts necessary for electronic health record implementation and a large construction project.

  • Registered Nurse, Emergency Department

    • 2000 - 2005

    Worked as staff nurse in the emergency department providing care to a wide range of patients. Prioritized interventions based on patient clinical presentation and balanced a continually changing patient assignment. Functioned in a charge nurse role as well, managing the shift needs and department flow.