Experience

• 

  Gannon University

  • Erie, Pennsylvania Area

  • Financial Aid

    • Oct 2014 - Present
    • Erie, Pennsylvania Area

• 

  Great Lakes Institute of Technology

  • Financial Aid Advisor

    • Dec 2011 - Sep 2014

    Estimate and package students tuition within Federal and State guidelines Monthly NSLDS Reporting and monthly reconciliationPerform entrance and exit counseling for studentsCertify Federal loan eligibility and make professional judgmentsFacilitate problem solving with parents and students

• 

  Erie County Technical School

  • Administrative Assistant

    • Jul 2008 - Dec 2011

    Greets all visitors courteously, determines their needs, and directs them to the proper person.Answers office telephone, routes calls to the proper destination, takes and relays messages.Shares in production of a daily attendance report.Files, correspondence or other records in a prescribed manner.Processes student requests for early dismissals and late admits.Disseminates mail, literature and written messages to staff members.Types a variety of materials, such as letters, curriculum materials, rough drafts, board reports, etc. Prepare, file, and maintain records related to enrollment, student achievement and attendance.Input and maintain a student data base.

• 

  PNC

  • Teller Supervisor

    • May 2006 - Jul 2008

    Teller and Platform sales.Assisted in opening new accounts.Referred sales activity to platform personnel.Calculate Cash Management.Supervised and reviewed the work of personnel.Managed and reviewed individual training of employees.Performed monthly and quarterly audits.Vault currency control.Maintained branch currency balance.